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very happy
I am very happy with Embrace -- their communication skills are top notch and their coverage fair and consistent. I give them a 10!!
Insurer: Embrace
By: Collin
great pet health insurance coverage!
My cat got stung by a bee to his upper lip and had severe facial swelling. Pet was taken to local veterinary hospital after hours. Pet was treated accordingly and picked up early the following morning. Facial swelling was reduced significantly but not resolved completely. Pet was taken to his primary DVM and no further treatment was needed. Claim for accidental injury filled out and submitted. Partial reimbursement received within 2 weeks and I was somewhat content with amount of reimbursement but did not feel I received 80% of total costs.
Insurer: ASPCA
By: Juan
Healthy Paws is Excellent!!
I’ve not had health insurance for my dogs before. After a very expensive surgery for my first lab, I decided to get health insurance for my second rescued lab. I used petinsurancereview.com and chose Healthy Paws based on reviews. Wow what a great company Healthy Paws is! Recently my lab apparently was nauseated and ingested many leaves and a rope ball toy (gallon-size ziploc bag full!) and needed surgery to remove this stuff from her stomach. The bill was $4000 and Healthy Paws paid all the charges (no haggling or reductions) at exactly what my plan specified and within a week! They also keep checking in with me to see how she is doing. It's so refreshing to have such prompt, caring and personal service from an insurance company. My lab has better health care coverage with Healthy Paws, and at a reasonable monthly rate, than I do (I’m self-employed), can I sign up? I will never have another dog without having Healthy Paws insurance. Thank you so much Healthy Paws, you are the best!!
Insurer: Healthy Paws
By: Karen
Excellent service
trupanion processed my claim fast and efficiently! Received the checks within a week of me sending in the claim.
Insurer: Trupanion
By: Cornelia
Excellent service
trupanion processed my claim fast and efficiently! Received the checks within a week of me sending in the claim.
Insurer: Trupanion Canada
By: Cornelia
Amazing
Embrace is amazing, the absolute best. Prompt claim processing. They cover exactly what they say they do, no gimmicks with Embrace and they have fabulous customer service. Embrace has "RESTORED" my belief in credible pet insurance for our beloved pets. Thank You Embrace!!
Insurer: Embrace
By: Riley's
As good as I hoped they'd be.
This was our first pet insurance after 40 years of owning pets. Surprisingly, first time was the charm. I did not want a "scheduled" type of policy.......they always seem to wiggle out of coverage somehow. The Embrace - deductible then 80%(in our policy) of charge covered - type is much easier to deal with. AND, the staff certainly made it easy. Their communication was timely and I never wondered what was going on with the claims. We are very pleased with the service and the amount reimbursed was just as we thought it should be. What more could one ask?
Insurer: Embrace
By: Bonnie
I loved Embrace until......
I actually had to use it. My dog got hit today and suffered a broken leg and I'm not sure what else at this time. In my error I didn't complete a Dr. Health record on my dog. Therefore they won't cover anything not even putting him to sleep until after 6 months, I've been with them for 5 months. His injuries are obviously recent and impact related, nothing pre-existing what so ever. I call it an insurance LOOP HOLE, a way of getting out of paying for their insured. Customer service is decent, the plan affordable and the reviews great. I just can't believe the company in pet care doesn't really care. Very sad my son and I our loosing our four legged family member over a piece of paper. Denise
Insurer: Embrace
By: Denise
You are the "Best"!
Everyone @ your company is so kind and caring. When my cat first got sick & the first claim was submitted, you called & took care of everything! It's so great to have someone in your corner that really truly cares. Your customer service truly puts the "Best" in Pets Best Insurance!
Insurer: Pets Best
By: Cher
Embrace is Wonderful!
I previously used another insurance company but I was quite dissatisfied with their lack of service and difficulty in putting through claims. I reviewed other companies and decided to sign on with Embrace and could not be happier. They have a very high level of customer service and the follow-up is wonderful. I am never left guessing about a claim. I would --and have--recommended Embrace to anyone looking for quality insurance for their furry family members.
Insurer: Embrace
By: Lisa