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Never Heard Results of My Claim
My review is encapsulated in the title. I am waiting for the reults of my claimfor Marcel to arrive in the mail. What is going on with you people?
Insurer: ASPCA
By: Edwin
Very pleased....
Although I have been an Embrace customer for several years for 3 of my dogs, the very reason that I chose to obtain insurance arose this past fall when one of my dogs was diagnosed with a possible heart murmur. The trip to the vet and the speciality animal hospital for additional tests were significantly more than the usual claims that we submit. Thankfully my little one is just fine and my claims were handled quickly and efficiently. The feedback that Embrace maintains with their customers through the claims paying process is fabulous. Kudos to Embrace for a job well done.
Insurer: Embrace
By: Lee
dog ate a foreign object
Trupanion was very easy to work with. It was the smoothest process I have ever had with an insurance company.
Insurer: Trupanion
By: kristina
dog ate a foreign object
Trupanion was very easy to work with. It was the smoothest process I have ever had with an insurance company.
Insurer: Trupanion Canada
By: kristina
Healthy Paws is awesome!
I recently adopted Jake, he is 11 months and he experienced muscles spasms a few times. He had recently been given some chicken jerky (made in China) and after reading all the issues caused by these treats. I took him to the Vet. They ran blood tests, urine tests and those can be costly...I am specially pleased because Healthy Paws covers holistic care. Jake's test came normal and was very pleased. Muscle spasms must have been too much excersice. They were wonderful on their follow ups to make sure I submitted all the correct information. Very deligent and a pleasure to deal with! Thank you so much!!
Insurer: Healthy Paws
By: Carmen
Found a way not to pay
I used ASPCA for the first time and am extremely unhappy with the company. They found a way to disapprove the initial claim and then deny my appeal. They have a clause which basically denies any claim related to a behavorial issue. It turned out to be a loophole to deny almost anything. Stay away!
Insurer: ASPCA
By: Kathleen
Prompt reimbursement
It was very easy to find the reimbursement form online. The reimbursement was very prompt.
Insurer: ASPCA
By: Sherry
Lesson Learned the Hard Way
I had a healthy pit bull for over 13 years. Then he decided to eat a rubber duck--it did not come out easy or cheaply!! Although surgery was successful in removing the duck, he did not really recover and Buster died 2 years later.When we decided to get a new puppy, the first thing I determined was to get pet insurance. We purchased the insurance two weeks after getting Cormac. While I hope we don't need to use it, I am glad it is there should we need it.
Insurer: ASPCA
By: Edward
Having insurance is having peace of mind.
I debated for a while before buying insurance for my dog. I finally took the plunge when my friend's dog became sick. They are patient with my questions, quick to settle my claims and follow up to make sure everything is fine. This is my 2nd year with Embrace and I could not be happier.
Insurer: Embrace
By: Patricia
great company
When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.
Insurer: Trupanion Canada
By: Leslie