154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,402 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,315 reviews

4.9
Healthy Paws

10,754 reviews

4.9
Fetch

27,432 reviews

4.9
Pets Best

14,139 reviews

4.9
Trupanion

62,958 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 17, 2011

You can't afford NOT to have Best Pets Insurance

We are presently had by our second Alaskan Malamute. As with their size these dogs do nothing in a small way. When it comes to Vet bills $2,000 or $3,000 for operations is the norm. There has never been an incident where Best Pets did not stand squarely behind our coverage. Claims were paid promptly and without issue. We have now added a terrier mix to our family and right after the "altering" operation, micro-chipping, and dental work, she was added to our policy. I only wish Best Pets would do human health insurance - they would do so much better than some of the companies in that arena.

Insurer: Pets Best

By: Bob

Useful
October 17, 2011

Embrace has an excellent Customer Service Group.

The folks in the Claims Customer Service group are thorough, timely and have great follow up.

Insurer: Embrace

By: Tammie

Useful
October 16, 2011

Very good service and fast reimbursement

I have been very pleased with my experience with Embrace. Customer service is great and claims are explained and paid quickly. Great company!

Insurer: Embrace

By: Catherine

Useful
October 16, 2011

Horrible Customer Service

I was excited when I first got this insurance because it made all the sense in the world to me that I have insurance for my dog as well. Since I signed up for the insurance I have had nothing but issues. My first experience with them consisted of an email and a piece of actual mail saying my dog was covered as of 2 different dates, when I called to ask which was correct, I was told the earlier date was (say it was May 27th); When my dog was stung by a bee a couple days after (say May 29th) I paid the bill and sent in the claim in. When I heard back from Embrace they told me they would not cover because she was not actually covered until June 2nd. I told them I had even gone out of my way to call and clearly asked, "So she is covered as on May 27th, right?" When the customer service rep. said yes, I assumed they were giving me the correct information. ThIs is the second year that I have had the insurance and called before her annual check up to make sure that once this visit was paid for, my deductible was met, when I was told yes, I again assumed they were giving me the correct information. 3 months after her annual visit and thinking that her deductible was covered, my dog had to go to the ER at 3am because of vomiting and diarrhea, I again paid for the visit thinking I would be reimburst the $369 for her visit, again the Embrace rep. informed me that my deductible was not met so they were only refunding me $169, due to my $200 deductible, which I had called about and wa

Insurer: Embrace

By: Cori

Useful
October 16, 2011

Wonderful service, fast payment

I have had coverage for a couple years and recently made my first claims. The process was extremely easy. The customer service professionals were fast and friendly. And I received my payment in record time. I am very happy having purchased this insurance for my dog!!

Insurer: Embrace

By: Justine

Useful
October 15, 2011

Every little bit helps!!

I feel more secure about going to the vet, knowing that the burden of expense will be offset a little bit by insurance.

Insurer: ASPCA

By: Tricia

Useful
October 15, 2011

Sleep Better With Healthy Paws

My puppy got into something bad and had stomach issues for a few days. The vet did an xray and some gave us some meds. After I submitted my claim Healthy Paws sent an email saying they received it and less than a week later I got the check! Plus, they looked at his medical history and stated that they can cover some past expenses as well!! Now THAT is service! They even sent a follow up email about how well he's doing now. As a first time pet owner it is such a great relief having them here and they make it extremely easy. Awesome. Simply awesome.

Insurer: Healthy Paws

By: Winrich

Useful
October 14, 2011

Thank you for saving Mattie

My 7 month old kitten developed cystine crystals when he around 5 months old.This is caused by a birth defect in his kidney. Mattie had to be catheterized many times to remove these rare crystals.He has been on so much medication to help him with this and control his pain. To see my baby on the floor with his back legs stretched out behind him and his front leg straight out in front while his little body went in spasms, broke my heart. A few days ago he had another episode of a urinary blockage. His doctors managed to pass a catheter and release the crystals but a few hours later he block up again. This time they could not pass a catheter through. Things were not looking good for my baby. The last resort was to air lift Mattie to P.E.I to Atlantic Veterinary Hospital. After many tests, Mattie went into surgery to have an opening created above his anus so he can pee without getting blocked. If I didn't have Pet Secure behind me, my baby would be dead. I could never afford the surgery that Mattie had to go through today. Mattie will remain in intensive care for three weeks and hopefully will be coming home to Newfoundland after that. I know the surgeons hands did the miraculous work on saving Mattie, but none of this would have been possible without Pet Secure. You may have insurance and never use it...but you could fall in to a situation like ours and then what? I would highly recommend Pet Secure to every one who has a pet. When I called Pet Secure the staff at were genuinely

Insurer: Petsecure

By: Renate

Useful
October 14, 2011

My cat loves Trupanion!

My husband and I adopted Bruno, a cat, last summer. We took him for his vaccines, and the vet told us about Trupanion and it first month free policy. It looked like a good deal, so we took it. The following month we took Bruno for completing his vaccines and he was diagnosed with a heart murmor. Trupanion covered ALL the expenses related to this problem and the check was mailed within days. One year later Bruno had another accident: he got inside the dryer without us realizing. He slightly fractured his pelvis, requiring Xrays and medication. Again, Trupanion covered all the expenses related to this accident immediately. I am extremely satisfied with Trupanion's service.

Insurer: Trupanion

By: Veronica

Useful
October 14, 2011

My cat loves Trupanion!

My husband and I adopted Bruno, a cat, last summer. We took him for his vaccines, and the vet told us about Trupanion and it first month free policy. It looked like a good deal, so we took it. The following month we took Bruno for completing his vaccines and he was diagnosed with a heart murmor. Trupanion covered ALL the expenses related to this problem and the check was mailed within days. One year later Bruno had another accident: he got inside the dryer without us realizing. He slightly fractured his pelvis, requiring Xrays and medication. Again, Trupanion covered all the expenses related to this accident immediately. I am extremely satisfied with Trupanion's service.

Insurer: Trupanion Canada

By: Veronica

Useful

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