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Great
i Love trupanion they help out alot
Insurer: Trupanion
By: Chikari
Fantastic turn around
Besides the great coverage, what makes the process so easy is how quickly Embrace gets back to me. When I have the vet fax in my claim, I hear from the claims department within the week and am reimbursed the following week. We had a very expensive ear infection and I was very pleased with my coverage.
Insurer: Embrace
By: Cinda
A company that keeps you posted and pays promptly.
Great customer service. Prompt review of claims and speedy payment. I Took out pet health insurance upon the recommendation of my vet. This decision has saved me hundreds of dollars on vet care for my very active and mouthy young pup. Embrace has lived up to their claims. This insurance policy was well worth the investment. Thanks.
Insurer: Embrace
By: jane
Excellent & fast resolutions
Our pup has had a few issues during the 9 months we've had him, and I have had to submit 3 claims, a couple of them in the $1000 range. Trupanion quickly confirmed receiving them, communicated fully during the process and quickly sent us reimbursement checks with no hidden costs or deductions!
Insurer: Trupanion
By: John
Excellent & fast resolutions
Our pup has had a few issues during the 9 months we've had him, and I have had to submit 3 claims, a couple of them in the $1000 range. Trupanion quickly confirmed receiving them, communicated fully during the process and quickly sent us reimbursement checks with no hidden costs or deductions!
Insurer: Trupanion Canada
By: John
Great experience
People laughed at us when we told them we had purchased pet insurance. We have used Tupanion twice in the past 12 months and its been a great experience. Regular communication and quick service.
Insurer: Trupanion
By: B
Great experience
People laughed at us when we told them we had purchased pet insurance. We have used Tupanion twice in the past 12 months and its been a great experience. Regular communication and quick service.
Insurer: Trupanion Canada
By: B
Good Experience with Trupanion
I got insurance through Trupanion at the end of 2011. It seemed the best choice based on the on-line adds I saw. I had to take my cat Cougar, a Maine Coon to the vet with a bad cough. I have a good vet and have been getting Cougar better. I submitted my first claim in Feb 2012 and it took about 3 weeks for my claim to go through the system and now I have received four more checks for the multiple visits Cougar had to have at the vet. I am very pleased with the service I have gotten.
Insurer: Trupanion
By: Sandy
Good Experience with Trupanion
I got insurance through Trupanion at the end of 2011. It seemed the best choice based on the on-line adds I saw. I had to take my cat Cougar, a Maine Coon to the vet with a bad cough. I have a good vet and have been getting Cougar better. I submitted my first claim in Feb 2012 and it took about 3 weeks for my claim to go through the system and now I have received four more checks for the multiple visits Cougar had to have at the vet. I am very pleased with the service I have gotten.
Insurer: Trupanion Canada
By: Sandy
Feeling like a member of the family
After researching various insurers, we could not have made a better selection. Sure, I've been very impressed with the quick reimbursement of each claim, but what elevates this company is the customer service. Our 1 year old recently had an accident at daycare and required after hours emergency care and several staples. Sadly, the owner of the daycare never called to see if our puppy was okay. You know who did check in? Healthy Paws sent an email to let me know they were processing the claim. About 10 days later they sent another email to check on her progress - no sales pitch involved - they just wanted to let us know they were thinking of her and asked us to give her extra hugs on their behalf. Last night I received another email expressing their happiness that she's feeling better. It feels like they have her picture on the wall!
Insurer: Healthy Paws
By: Debi