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Reasonable and Customary isn't even close
We wish the reasonable and customary amounts were actual for our area, the benefits paid were much much less than we expected, and we didn't see how the amounts claimed to be reasonable are at all aligned with our area. But, we are thankful for the coverage. Also, the time to claim payment is quite long, but they are thorough.
Insurer: ASPCA
By: Scott
I'm Glad I Chose Embrace
When a new kitten entered our lives it was time to consider insurance. I reviewed several, and chose Embrace because it offered the most for the least, and in these days of recession, that's important! So far my claims for wellness have been acted on promptly and I have been amazed at how quickly reimbursement is deposited into my account. I would recommend Embrace to any friend.
Insurer: Embrace
By: Kathleen
Don't waste your money
Our Golden Retriever pup (purchased through a breeder) was the unfortunate recipient of several unknown genetic orthopedic problems within his first 8 months. Our claims were denied over and over again because his conditions were considered pre-existing since they were genetic. The xrays weren't even covered! It seems as though the only thing covered are injuries resulting from accidents.
Insurer: Pets Best
By: Patty
Thank you for take care my Lucky.
Lucky has Problem with his ear & skin. he is very secentive body systems.
Insurer: ASPCA
By: William
Protection for our beloved Cats
ASPCA Pet Insurance provides the financial coverage in case of a large unforeseen vet bill. We love our two tuxedo cats and will do anything we can to provide for their healthcare. The insurance helps on financial coverage, and provides peace of mind. Thank you!
Insurer: ASPCA
By: D
good review
customer service very helpful & kept me informed throughout the whole process, very satisfied
Insurer: Trupanion
By: Coco
good review
customer service very helpful & kept me informed throughout the whole process, very satisfied
Insurer: Trupanion Canada
By: Coco
Claims very easy to complete
Everything about ASPCA Pet Insurance has been very easy to do. The claims for our dogs illness were easy to file and it didn't take long to hear about the settlement. Our dog is very important to us and it means a lot to have the peace of mind.
Insurer: ASPCA
By: Mary
Great response
This was my first experience with pet insurance. At first I was hesitant to purchase thinking was it worth the cost in the long run. I'm glad I did. Their response was prompt with a month turnaround time.
Insurer: Embrace
By: Jules
Thoroughly impressed!
I am thoroughly impressed with Embrace! A couple of months ago, we got the $10k annual ($50k lifetime) coverage, with a $200 annual deductible and 20% co-payment, and the optional prescription coverage, for our then-just-under-1-year-old Boxer. We mainly chose Embrace because they cover the cost of the office visit and they don't use a scheduled plan. Immediately, I was impressed with the customer service communications from Embrace, just in setting up the paperwork. Then, a few weeks ago, we submitted our first claim. Again, the customer service was amazing. Upon receiving our claim (which we were able to e-mail to them as a PDF scanned on our printer -- so easy!), they e-mailed us to say they'd have a response in 2 weeks. In 2 weeks, to the exact day, they emailed to apologize for taking so long, explaining that they were switching over to a new computer system and that it would be 1 more week. I was very impressed that they even bothered to keep me in the loop! The other day, I got the refund. The attached Explanation of Benefits was clear and easy to follow. The refund was exactly what we were expecting, which is to say, awesome. For us, it made sense to get pet insurance, and I'm very glad we chose Embrace.
Insurer: Embrace
By: Jen