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Great Communication and Quick Response
Recently, our poodle mix ruptured her ligament in her hind leg. We quickly took her to the vet and did not worry about the expense. Once we faxed the docs needed, Trupanion communicated at each step of the way via email. It was easy and reassuring to know what stage the claim was at. Soon after the claim was approved, we received a cheque in the mail. It is easy to do business with Trupanion and not worry about our beloved Chulita. We would definitely recommend Trupanion to others.
Insurer: Trupanion
By: Lucinda
A Great Company with great service!
My American Bulldog had to have his ACl replaced and Trupanion, was great to work with. They answered all my questions, helped me with my claim and even followed to ask how he was! My vet didnt even do that! Would suggest it to anybody who loves their pets!
Insurer: Trupanion
By: Vincent
A Great Company with great service!
My American Bulldog had to have his ACl replaced and Trupanion, was great to work with. They answered all my questions, helped me with my claim and even followed to ask how he was! My vet didnt even do that! Would suggest it to anybody who loves their pets!
Insurer: Trupanion Canada
By: Vincent
Excellent Service and Great Followup
My Sealpoint Siamese, Dudley, began losing weight over the past several months. My veterinarian performed all the tests he could--along with prescribing medication and a tonic. When the weight loss continued, he recommended that Dudley visit a specialty clinic in the atea. After a number of tests, he was diagnosed with irritable bowel syndrone, put on a special diet and medication and is doing great !! His claim was handled quickly and efficiently--and payments were according to the policy terms.
Insurer: ASPCA
By: Cindy
Back Surgery & MRI
My dog injured himself 1 day after the 5 day waiting period on injuries had passed. Trupanion was wonderful! There was no problem processing my claim, everyone was extremely friendly and helpful and it was approved within 3 day!
Insurer: Trupanion
By: Kristin
Back Surgery & MRI
My dog injured himself 1 day after the 5 day waiting period on injuries had passed. Trupanion was wonderful! There was no problem processing my claim, everyone was extremely friendly and helpful and it was approved within 3 day!
Insurer: Trupanion Canada
By: Kristin
Claim Handeling
unbelievable service. Great company. I recommend them to everyone!
Insurer: Trupanion
By: Sadie
Claim Handeling
unbelievable service. Great company. I recommend them to everyone!
Insurer: Trupanion Canada
By: Sadie
Excellent, reliable service
My now 9 year old Greater Swiss Mountain Dog Tasha has been insured with Embrace for 2.5 years. We previously had a couple of minor claims. All were handled by Embrace in a very satisfying manner. A month ago, Tasha ruptured her left ACL and underwent tight rope surgery to repair the ligament a week later. Again, Embrace handled my claim of about $4,400 (minus $500 deductible and 10% co-pay)in a timely manner. I love their reliable and hassle-free service.
Insurer: Embrace
By: Maria