154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 19, 2012

Thank you, ASPCA Pet Insurance

Very professional, proficient and excellent service for the money. The coverage I purchased for my cat has been well worth the money and has given me peace of mind. Thank you, ASPCA Pet Insurance!

Insurer: ASPCA

By: Sophie

Useful
April 19, 2012

Great Experience

Claim process was very streamlined

Insurer: Trupanion

By: JILL

Useful
April 19, 2012

Great Experience

Claim process was very streamlined

Insurer: Trupanion Canada

By: JILL

Useful
April 18, 2012

Excellent

Our puppy had to have corrective surgery for a congenital bone malformation in a hind leg. It was a huge undertaking, the bone had to be first broken and then metal "fixators" were screwed in to the exterior of the leg and the recovery period takes a full 4 months. Several appointments were necessary for x-rays, surgery, removal of fixators at different times. Trupanion came through for us and never once quibbled about the substantial costs involved.

Insurer: Trupanion

By: Caroline

Useful
April 18, 2012

Excellent

Our puppy had to have corrective surgery for a congenital bone malformation in a hind leg. It was a huge undertaking, the bone had to be first broken and then metal "fixators" were screwed in to the exterior of the leg and the recovery period takes a full 4 months. Several appointments were necessary for x-rays, surgery, removal of fixators at different times. Trupanion came through for us and never once quibbled about the substantial costs involved.

Insurer: Trupanion Canada

By: Caroline

Useful
April 18, 2012

Like these plans

I have three cats who are covered under this insurance, and I am thinking of adding my dog as well. The level of customer service that ASPCA Pethealth provides is great. The time to reimbursement has slowed down within the last year, but it is still relatively prompt. I do wish that they had coverage for pre-existing conditions, as I have a chronically ill cat who requires quarterly blood work, etc. in order to manage his disease. I will return again and review once I have read over their new policy coverages and limits.

Insurer: ASPCA

By: Lisa

Useful
April 18, 2012

Best thing I've done

They are very good, reimbursing the expenses promptly and accurately. I have 2 dogs with cancer and if I didn't have the insurance, I wouln't be able to afford their treatments / medicines. Do it today!

Insurer: Pets Best

By: Daniela

Useful
April 18, 2012

PETS BEST IS THE WORST

I strongly dislike this company! 1. They gave me incorrect information by phone about how long I had to file a claim. They told me 1 YEAR and then rejected claims filed at 8 months due to being late. They have no interest in taking responsibility for their bad phone support. 2. People on the phone don't know what they're talking about. The cite the wrong vet, the wrong reason for rejection, they have to correct themselves, they will say stuff like "We decided your cat's condition was pre-existing" and when I ask how they made that judgement the reply is "Well I'm not a vet". Indeed? 3. They do their OWN diagnosis of my cat, instead of following the diagnosis of the doctor! This would never be allowed in Human medicine which goes by diagnostic codes. They want to claim that my cat's diabetes was pre-existing because he had a high glucose level 1.5 years BEFORE he was diagnosed with diabetes! The vet visit in question noted the high glucose but he also had elevated WBC and the doctor's DIAGNOSIS was systemic infection. Cats are known to have elevated glucose due to the stress of a vet visit. Clearly this company is all about collecting as much in premiums as possible, while paying out as little a possible. What a scam.

Insurer: Pets Best

By: Helen

Useful
April 18, 2012

Healthy Paws Insurance is great.

I am so glad I got pet insurance through healthy paws. They were pleasant and I recieved my check very quick.

Insurer: Healthy Paws

By: Patricia

Useful
April 17, 2012

I was glad I had the coverage!

After going on vacation and leaving my dog Maggie with a neighbor, I came home to a sick dog. She had diahhrea and was very lathargic. We took her to the vet and she x-rays and an ultra. She also needed to stay overnight at the vet to be on intravenous. As you can imagine, the bill was huge. Luckily, my dog was diagnosed and cured. She had pancreatitis. At least it paid for a good potion of the bill.

Insurer: ASPCA

By: Marilyn

Useful

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