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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2011

Friendly people. Great coverage.

I love the people at Trupanion. They are all pet lovers and genuiney concerned about or dog, TJ. The only problem is if you have a pet that does not use it very often, you would be better off taking the money you would spend on insurance and putting it in a savings account to use for your pet when needed. There have been a few times that we filed a claim and got back less than we paid for our monthly premium, meaning we would have been better off without it. On the other hand, TJ recently needed surgery and without Trupanion, we would not have been able to afford it. We are happy with Trupanion overall.

Insurer: Trupanion

By: Karyna

Useful
December 11, 2011

Friendly people. Great coverage.

I love the people at Trupanion. They are all pet lovers and genuiney concerned about or dog, TJ. The only problem is if you have a pet that does not use it very often, you would be better off taking the money you would spend on insurance and putting it in a savings account to use for your pet when needed. There have been a few times that we filed a claim and got back less than we paid for our monthly premium, meaning we would have been better off without it. On the other hand, TJ recently needed surgery and without Trupanion, we would not have been able to afford it. We are happy with Trupanion overall.

Insurer: Trupanion Canada

By: Karyna

Useful
December 11, 2011

Trupanion = Awesome pet insurance

I have owned labrador retrievers a long time and had another pet insurance that really did not pay for anything as they said it was "pre-existing" ... ugh.. I thought all pet insurance plans were like then and stayed away from them. Then we got two more lab puppies and my hubusand was told that Trupanion was a good insurance. While a bit skeptical, we decided to get it anyway. When my black lab, who at one of year of age, started to limp, and found out that she needed TPLO surgery, I so happy to have pet insurance. The surgery alone is well over $3,500. Trupanion paid 90% of that. And they processed the claim better than my health care company. Trupanion has awesome people working the phone & email. I can't say enough about how happy I am with Trupanion. If you have an animal, it's the best gift you can buy your pet to know that when a illness or injury happens, you won't hesitate to get everything done on your baby, because you have Trupanion!

Insurer: Trupanion

By: Shadow

Useful
December 11, 2011

Trupanion = Awesome pet insurance

I have owned labrador retrievers a long time and had another pet insurance that really did not pay for anything as they said it was "pre-existing" ... ugh.. I thought all pet insurance plans were like then and stayed away from them. Then we got two more lab puppies and my hubusand was told that Trupanion was a good insurance. While a bit skeptical, we decided to get it anyway. When my black lab, who at one of year of age, started to limp, and found out that she needed TPLO surgery, I so happy to have pet insurance. The surgery alone is well over $3,500. Trupanion paid 90% of that. And they processed the claim better than my health care company. Trupanion has awesome people working the phone & email. I can't say enough about how happy I am with Trupanion. If you have an animal, it's the best gift you can buy your pet to know that when a illness or injury happens, you won't hesitate to get everything done on your baby, because you have Trupanion!

Insurer: Trupanion Canada

By: Shadow

Useful
December 11, 2011

HIgh recommendations!

Pets Best has been a life saver! The premiums are reasonable, the forms are easy to submit online, the payment reimbursements are timely, and the staff is friendly and helpful. I confidently recommend them to all pet owners.

Insurer: Pets Best

By: Leslie

Useful
December 10, 2011

Great service, great options, very good coverage.

I came to Embrace after dissatisfying experiences with two other pet insurance companies. I was attracted by the flexibility of plans and by the fact that the payments weren't preset by a schedule sheet-but rather by the the actual cost of procedures. What I wasn't expecting was the excellence of the customer service and the speed of payments. More importantly, the amounts reimbursed are usually exactly what I expect-and in some cases higher! Over the last year I have also enjoyed logging on to the Embrace face book page and getting to know the team in charge. They are real pet lovers and the conversation is wonderful. My only complaint is that as Embrace has become bigger it has changed a few things, such as introducing the wellness and the dental savings plan. I liked the earlier versions better, although it does seem that from a business perspective the more recent versions make much more sense and do help keep the overall prices down. I currently have 3 cats insured with Embrace and certainly would recommend Embrace to everyone who wants to insure their pets, and my great experience with Embrace has convinced my vet to let her other clients know about the great service Embrace offers.

Insurer: Embrace

By: Susan

Useful
December 10, 2011

Good luck

I have been with your insurance company for about 7 years. I am astonished that conditions that arise with canine aging are tagged under general headings not covered by your insurance and denied.

Insurer: Pets Best

By: Rhonda

Useful
December 10, 2011

Fast and friendly

Always fast and friendly responses. Been quicker as of late. On average, I receive an email a few days after the claim, processed within a week, and cheque artives a few days later. Other than a mishap about deductibles (not fulfilled and claiming a year later), service has always been exceptional.

Insurer: Trupanion

By: Jen

Useful
December 10, 2011

Fast and friendly

Always fast and friendly responses. Been quicker as of late. On average, I receive an email a few days after the claim, processed within a week, and cheque artives a few days later. Other than a mishap about deductibles (not fulfilled and claiming a year later), service has always been exceptional.

Insurer: Trupanion Canada

By: Jen

Useful
December 10, 2011

porcopine encounters

I have spoken to many people about their claim experiences with other providers and have heard stories about exemptions for 2nd or 3rd claims such as quill removal. Trupanion has never questioned our claims and has always processed them quickly. After 3 years of off leash walks I find that my 2 huskies will now be on leash which is unfortunate. eventually there will be some fully fenced off leash areas in calgary. I recommend Trupanion to all and wish I had purchased insurance for my previous 2 huskies who over the course of 12 years cost us around $30,000.00 I couldn't be more pleased with a provider.

Insurer: Trupanion Canada

By: scott

Useful

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