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service was quick and easy as usual
I have never had a problem with the claims and have found them to be very quick in returning which is much appreciated.
Insurer: Trupanion
By: Jan
service was quick and easy as usual
I have never had a problem with the claims and have found them to be very quick in returning which is much appreciated.
Insurer: Trupanion Canada
By: Jan
Trupanions and My First Claim
First time that my pet got sick it cost me over 900 dollars, ouch! He is a rescue cat I had for about 6 months. Well I turned my claim the following Monday got a email saying they received it and would have it processed within a day. Next day late morning Trupanion sent me another email with an approval for services and that my coverage would reimburse me 90%. WOW! Quick and fast service which is good after spending that kind of money even though my cat is well worth everything.
Insurer: Trupanion
By: Cooper
Trupanions and My First Claim
First time that my pet got sick it cost me over 900 dollars, ouch! He is a rescue cat I had for about 6 months. Well I turned my claim the following Monday got a email saying they received it and would have it processed within a day. Next day late morning Trupanion sent me another email with an approval for services and that my coverage would reimburse me 90%. WOW! Quick and fast service which is good after spending that kind of money even though my cat is well worth everything.
Insurer: Trupanion Canada
By: Cooper
Took forever to get my claim back
The whole point of insurance is to have that comfort to know that in an emergency, you know you are covered (minus your deductible). Our dog ate something that really messed her up in the worst way. 24hrs of witholding food was still resulting in her vomiting water. So we took her to the emergency vet (since it was evening). She was very dehydrated and exhausted but ok, they sent her on her way and we thought, good thing we have insurance! Well, we submitted the claim within two days after her visit 2-6-12, and it took until 03-21-12 to finally get to our claim and let us know the coverage of our dog. A really long time for us to have to shell out our own money and wait, but in the end they came through.
Insurer: Embrace
By: Matt
Professional, processes claims extremely fast
Very pleasurable to deal with,no major issues. They have as of today processed all claims quite fast and paid exactly as described in the policy.
Insurer: Trupanion
By: Steven
Professional, processes claims extremely fast
Very pleasurable to deal with,no major issues. They have as of today processed all claims quite fast and paid exactly as described in the policy.
Insurer: Trupanion Canada
By: Steven
Accessibility
Embrace is very easy to file a claim with. I keep a form in my office and bring it with me to each vet's visit. However, I do feel I pay a substantial amount to have this insurance, yet it doesn't cover everything such as medicine they give the pet at the vet's office, or dental problems. Not this particular claim, for my dog's corneal abrasion, but my dog had a bleeding from her sinus tract and I took her to the vet and it was not covered as they "suspected" it was a tooth problem. I just don't think that is right! She still had a problem and it wasn't even determined if it was from her tooth as she didn't have it pulled. It could have just been an abscess
Insurer: Embrace
By: Lori
My 3rd year with Embrace - need I say more?
I'm continually impressed with their coverage, timeliness in response and communication. I get emails when claims have been received, when a check is going out, and a pdf of the reimbursement detail. If I have a question someone gets back to me with 24 hours. Health insurance may seem silly for a pet but they can cost as much as a human to treat (or more). The financial advantage of pet insurance has far outweighed the premium cost.
Insurer: Embrace
By: Shelly