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Surprisingly Wonderful Experience
My cocker spaniel came down with Distichiasis and Corneal ulcers in both eyes and required surgery to to remove the distichiasis. Within two weeks of my claim being submitted my reimbursement was directly deposited in to my bank account. Couldn't be happier.
Insurer: Embrace
By: Kyle
Pinky
Decided to get insurance for my dog pinky since she getting up there in age. She had, had medical problems before with a torn acl and some dental problems. The cost of all the vet bills was starting to get very expensive so I decided to get her insurance. I have only had to use it once so far but most of the cost was covered and that made it completely worth it.
Insurer: ASPCA
By: Meagan
Excellent coverage & customer service
I have been with Embrace over a year and they are excellent. They pay expeditiously. Their coverage is excellent. Payment on my last claim was deposited into my account in 2 weeks. Whenever I call them they are friendly & helpful, always ask about my dog and how he is doing,
Insurer: Embrace
By: Sharon
GREAT INSURANCE- EXTREMELY HAPPY WITH THEM
WE HAVE TWO DOGS AND HAVE HAD SEVERAL CLAIMS SINCE WE JOINED AS THEY BOTH HAVE SERIOUS LEG AND HIP PROBLEMS. TRUPANION HAS REALLY HELPED US BE ABLE TO AFFORD TO HELP OUR DOGS WITH THEIR CORRECTIVE OPERATIONS. I HAVE REFERRED SEVERAL PEOPLE TO TRUPANION.
Insurer: Trupanion
By: MARYJEAN
GREAT INSURANCE- EXTREMELY HAPPY WITH THEM
WE HAVE TWO DOGS AND HAVE HAD SEVERAL CLAIMS SINCE WE JOINED AS THEY BOTH HAVE SERIOUS LEG AND HIP PROBLEMS. TRUPANION HAS REALLY HELPED US BE ABLE TO AFFORD TO HELP OUR DOGS WITH THEIR CORRECTIVE OPERATIONS. I HAVE REFERRED SEVERAL PEOPLE TO TRUPANION.
Insurer: Trupanion Canada
By: MARYJEAN
Problem Understanding Claims process
I contracted Pet Insurance last year for my Dog's leg injury . They were referred by my Veterinarian. I found the folks there to be very friendly, knowledgeable and understanding when I called for questions regarding the Policy, etc. However, after submitting my claim information from various doctors and having the doctors send additional information (as requested by Embrace), I had NO idea of what I was being paid for, what was approved or not and understanding how the actual payment was calculated AFTER my deductible. Their system is NOT easy to understand and for as much money as I spent for the care of my pet in 2011, I should at least be able to KNOW and UNDERSTAND how his Insurance Coverage is determined. I have since Canceled my Policy with them.
Insurer: Embrace
By: Joyce
Truly The Best Insurance You Can Have
Trupanion has been amazing. I found Trupanion to be exceptional in their customer service and processing of claims. My puppy has been in/out of the hospital recently and Trupanion has made this unfortunate period of our lives so much easier. They have really supported me and my puppy the whole way through. Every associate has been amazinly understanding and compassionate. They truly care about your pets' well being. All claims have been processed really fast and without error. Trupanion has been wondering and I would like to thank their entire staff for making things less complicated and easier to handle. Hands down, Trupanion pet insurance is better than any other out their and even better than the health insurace we are provided as humans. Without Trupanion, I would not have been able to provide all the medical care to my puppy she has required in the past couple of months. THANK YOU TRUPANION FOR BEING SO WONDERFUL AND CARING, JOB WELL DONE!!
Insurer: Trupanion
By: Bernadette
Truly The Best Insurance You Can Have
Trupanion has been amazing. I found Trupanion to be exceptional in their customer service and processing of claims. My puppy has been in/out of the hospital recently and Trupanion has made this unfortunate period of our lives so much easier. They have really supported me and my puppy the whole way through. Every associate has been amazinly understanding and compassionate. They truly care about your pets' well being. All claims have been processed really fast and without error. Trupanion has been wondering and I would like to thank their entire staff for making things less complicated and easier to handle. Hands down, Trupanion pet insurance is better than any other out their and even better than the health insurace we are provided as humans. Without Trupanion, I would not have been able to provide all the medical care to my puppy she has required in the past couple of months. THANK YOU TRUPANION FOR BEING SO WONDERFUL AND CARING, JOB WELL DONE!!
Insurer: Trupanion Canada
By: Bernadette
Very Happy with the Proactive friendly Team!
I never had pet insurance before, but Embrace is like no other insurance you have ever had...they actually follow up and help you make sure you are happy with the results. When I was away and didnt follow up with my vet to get a missing form he forgot to include in the claim...my Embrace rep went directly to the Vat and got the necessary form before I even got back. YEAH Embrace!!!! Best (pet) decision I ever made!
Insurer: Embrace
By: Roman
competent insurer
Having dealt with several insurance companies, it was surprising to work with your people in solving the occaisional problems encountered. Clear, definitive answers (sometimes not in the client's favour) are still welcome & helpful.Funny thing about clarity & honesty...it builds a trusted relationship.
Insurer: Trupanion Canada
By: Pamela