154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
So Easy
We got the wellness program for our new puppy since vaccinations and other things can really add up when you visit the vet every 4 weeks. Submitting the claim was easy and it was for the entire amount we paid the vet. Great customer service.
Insurer: Embrace
By: Kate
Cancer can strike the very young.
I had previously not had insurance and spent considerable money on my dog who had many many issues. When I started again I decided to use insurance, initially I was frustrated by the abrupt change in premiums due to change in coverage and 'increase veterinarian costs'. I considered cancelling...thank goodness I didn't. Unfortunately I used the insurance. I could focus on my pet and not worry about the bills. My costs were astronomical, the claims people were great and I did feel that they truly were saddened that despite aggressive treatment my dog did not survive.
Insurer: Trupanion
By: Lisa
Cancer can strike the very young.
I had previously not had insurance and spent considerable money on my dog who had many many issues. When I started again I decided to use insurance, initially I was frustrated by the abrupt change in premiums due to change in coverage and 'increase veterinarian costs'. I considered cancelling...thank goodness I didn't. Unfortunately I used the insurance. I could focus on my pet and not worry about the bills. My costs were astronomical, the claims people were great and I did feel that they truly were saddened that despite aggressive treatment my dog did not survive.
Insurer: Trupanion Canada
By: Lisa
Glad I have this insurance!
Easy forms to fill out and I like the ability to manage my account online.
Insurer: ASPCA
By: James
Very pleased wit Trupanion. Highly recommend it!
I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.
Insurer: Trupanion
By: Dozer
Very pleased wit Trupanion. Highly recommend it!
I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.
Insurer: Trupanion Canada
By: Dozer
Very impressed and well worth the money!
I was very impressed at the timing of payment and that they delivered on their word. The policy was easy to understand, affordable, and they lived up to their claims! I submitted a claim on 5/7/12, they had to request medical records, but payment was processed 5/15/12. A wise investment and I just bought a pretty basic plan only costing about $18 a month. Well worth it!
Insurer: Pets Best
By: D.M.,
Becoming Increasingly Frustrated with Service
I am becoming increasingly frustrated with the quality of the customer service provided by both the telephone reps as well as the claims processors. My claims are consistently being processed incorrectly with Embrace informing me that my claim is not covered when - in fact - it should be. Thereby requiring to make multiple phone calls and send multiple emails to receive the coverage that I have paid for. The avoidance and unwillingness to pay claims is almost equivalent to fraud. If you would like to chase your pet insurance company to claim monies truly owed to you, then please do choose Embrace.
Insurer: Embrace
By: Michelle
Unbelieveable.
This is not my first experience with pet insurance, and have to say that my previous experiences almost kept me from trying it again. I'm glad that I did, and that I chose Embrace. Although I probably shouldn't be, I have been surprised every time they have covered expenses that I have submitted reimbursements on. And they have covered them all - from laser eye surgery for a tumor to emergency procedures for bloat. Thank you, Embrace. You've earned a life-long customer!!
Insurer: Embrace
By: Michelle
AWESOME!
I was originally going to sign up for one of those larger pet insurance companies that you hear about often. But I decided to be thoughtful and do some research. Healthy Paws ended up rising to the top based on the criteria I had. I wanted a company that had high satisfaction scores from clients, covered illnesses/sicknesses, were responsive and most importantly treated me like a person. Not only did Healthy Paws meet these criteria but they also had an added benefit - they actually care about my pet. When I have submitted claims they actually ask how my dog is doing! What insurance company does that? In addition, they have consistently processed my claims in under a week! I absolutely love Healthy Paws and will use them for all my future pets.
Insurer: Healthy Paws
By: Renate