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Healthy Paws exceeded my expectations!
I dropped Holly off for her first day of doggy day care and when I picked her up that evening she had a huge hole in her chest. While the dogs were playing in the back yard another dog attacked her. Off we went to the after hours emergency vet and then to our normal vet first thing the following morning. The wound was pretty bad and required extensive surgery. When all was said and done the bill came to $835. I submitted my claim 8:30am Thursday morning and at 2:40pm I received an email that my claim had been received. Fifteen minutes later I received another email that the claim was approved and the check would be mailed shortly. The check arrived on Monday - exactly one week after the attack! Wow! Health Paws customer service has been great and they've contacted me several times to check in on Holly. I had pet insurance with another company and the service was nothing like Healthy Paws. I based my decision to sign up with Healthy Paws on the reviews on this website and am so glad I did!
Insurer: Healthy Paws
By: Laura
Rip you off...
I submitted one claim which was declined. They claim it is a pre-exsisting condition which is not true. Do not buy this insurance. Complete frauds. I had my dog insured and when I noticed the age on the contract was 7 months wrong, I had to have it reissued with an entirely new contract, thus they said she wasn't covered.
Insurer: Pets Best
By: Tim
Excellent
My dog "Gizzy" broke her foot and i had multiple medical bills with different vets. Trupanion's claims agent were very helpfull and had my claims processed in a timely manner
Insurer: Trupanion
By: Joe
Excellent
My dog "Gizzy" broke her foot and i had multiple medical bills with different vets. Trupanion's claims agent were very helpfull and had my claims processed in a timely manner
Insurer: Trupanion Canada
By: Joe
Long Time Petshealth member
When we got our new puppy in 2004 (Buddy) we knew his breed often had medical issues down the road and wanted to make sure his needs wouldn't cost us an arm & a leg so we did our homework and asked our vet for the pet insurance he would recommend. The vet suggested Pets Health and we checked it out. 8 years later we are still with Pets Health. Buddy had to have expensive surgery for a birth defect when he was 9 months old and most of that was covered by Pets Health. Over the years he has fallen and sprained his legs, gotten infections and plenty of allergies. Most of that has been covered by Pets Health. The cost per month is well worth it! Thank you Pets Health
Insurer: ASPCA
By: Dawn
You insure yourself, why not your pets?
My vet discussed getting pet insurance with me on my first visit after adopting my puppy. The vet had determined he had worms, lice and anemia, which as everyone who has animals knows, it's not cheap to treat any of those, and money is tight. I decided to get pet insurance to have some support on the medical payments so anytime my dog is hurt and I don't know if he needs to be seen or not, I have the ability to just take him in because I know the insurance will help cover the costs and I can ensure my dog is healthy and happy. I've called customer service for questions on billing, costs and coverage and everytime they've been extremely helpful. Having pet insurance has saved me over 1,000 in the last year due to accidents, illnesses/injuries and getting him neutered. I don't think my dog would've gotten the essential care he needed without the pet insurance.
Insurer: ASPCA
By: Nichole
took many calls but sucess in the end
I sent in many bills with insurance forms and received payment with a week or two. There was one claim that slipped by and it took many calls over many weeks and months before the claim was finally addressed and paid.
Insurer: Trupanion
By: linn
took many calls but sucess in the end
I sent in many bills with insurance forms and received payment with a week or two. There was one claim that slipped by and it took many calls over many weeks and months before the claim was finally addressed and paid.
Insurer: Trupanion Canada
By: linn