154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 10, 2012

Awesome Service

My dog was diagnosed with a pancreatic tumor (insulinoma) which had potentially spread to her liver. It was a relief to be able to agree to surgery without having to stress over the cost. The surgery went great and my pooch is acting about 3 years younger thanks to all the diseased tissue being removed. Embrace reps contacted me as soon as they received my claim forms to inform me of the timeline and process. They then emailed me when my claim had been resolved with an extremely clear explanation of how the amount was determined. If only my insurance was so easy to deal with and understand.

Insurer: Embrace

By: Liana

Useful
April 10, 2012

Wouldn't Not Have Pet Insurance

We have a yellow lab and have insured her with Trupanion right from the beginning. We questioned the value of pet insurance and worried it was a waste of money but soon discovered it was the only option. Our first bill was $1200 and we received over $900 back. Our puppy was healthy and so was our bank account. We will never think twice about insuring our pets and would highly recommend Trupanion for their efficiency, their compassion and their great customer service!

Insurer: Trupanion

By: Lesley

Useful
April 10, 2012

Wouldn't Not Have Pet Insurance

We have a yellow lab and have insured her with Trupanion right from the beginning. We questioned the value of pet insurance and worried it was a waste of money but soon discovered it was the only option. Our first bill was $1200 and we received over $900 back. Our puppy was healthy and so was our bank account. We will never think twice about insuring our pets and would highly recommend Trupanion for their efficiency, their compassion and their great customer service!

Insurer: Trupanion Canada

By: Lesley

Useful
April 10, 2012

You helped provide a higher quality of life

I thought about a cat that was with us years ago that had become ill. I thought about how the illness's complexity and potential cost affected my decision-making and was sad to think that my present little companion Gracie did not have the same level of medical attention my friends and family have. Therefore, after seeing your advertising I began to think what my new little friend deserved, the same protections that other loved ones have. Not a single day has gone by where I am not thankful for Embrace. For whatever reason my little friend has had a few challenges and embrace has made those days less stressful and her quality of life better by providing the affordability and ability to receive proper medical attention. Thank you all for everything you have done to make Gracie's quality of life better.

Insurer: Embrace

By: Peter

Useful
April 10, 2012

Claims are paid quickly

Pets Best has been terrific with paying the claims associated with the diagnosis and treatment (removal) of our boxer's histiocytoma. The filing process is easy and the claims were paid very quickly. I recommend Pets Best for anyone looking for an affordable, straight-forward pet insurance company with great customer service.

Insurer: Pets Best

By: AM

Useful
April 10, 2012

Great!

We were extremely satisfied with the no non-sense paperwork and immediate response we received fro Trupanion. Our bullmastiff; Boone, is our heart! Knowing he is being well cared for is important to us...Thank you Trupanion for giving us peace of mind when it comes to his healthcare...Many thanks again!!!!

Insurer: Trupanion

By: Boone

Useful
April 10, 2012

Great!

We were extremely satisfied with the no non-sense paperwork and immediate response we received fro Trupanion. Our bullmastiff; Boone, is our heart! Knowing he is being well cared for is important to us...Thank you Trupanion for giving us peace of mind when it comes to his healthcare...Many thanks again!!!!

Insurer: Trupanion Canada

By: Boone

Useful
April 10, 2012

Best customer service ever.

I have to say that everyone I talked to so far is as friendly as could be and really patient. What a pleasure!

Insurer: Embrace

By: Stephanie

Useful
April 10, 2012

All good things...

Can't say enough good things about Embrace. We joined in 2008 after having VPI for a couple of years. I was not pleased with the customer service we were getting or the plan offerings from VPI. Our 10 year old lab, Dexter, recently had issues of blindness, uncontrolled walking and disorientation. After seeing our primary vet, she was thinking stroke or brain tumor. We were referred to a specialist in neurology. Procedures included a spinal tap, MRI and countless blood work and a four day hospital visit. All results came back negative. At the end of the day our vet bills came in around $3,600. Embrace was there for us with timely review of claims, follow-up and payment. BTW, Dexter is doing fine and we are glad to have Embrace on our side.

Insurer: Embrace

By: Dexter

Useful
April 10, 2012

Best Value, Best Service!

After an unfortunate accident that involved our Yorkshire Terrier, we made the decision to invest in our pet's health by purchasing health insurance in the event that we would have any future accidents. Turns out, it was the best decision we made for our pets. Life happens and unfortunately, so do accidents. It's very helpful to know that if something DOES happen to your pet, that there is a great service to help cover the cost of untimely vet/hospitalization bills. We are very happy with the customer service, rate of return, and attention to detail that the ASPCA Pet Insurance gives. We recommend them to everyone pet owner we know!

Insurer: ASPCA

By: Kelly

Useful

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