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Perfect Experience
Our sweet 7 month old baby english bulldog had to have cryotherapy on all 4 eyelids for distichia at UC Davis. Overall we submitted a claim for $1500....$1000 of which was paid. They covered everything they said they would!!!! We are delighted with the speed that our claim was handled (faxed on a Thursday and I got an email on Saturday saying a check was in the mail). With a breed with soooooo many issues I rest easy knowing we chose a company that is true to it's word and allows us to give our Ruby the best care possible.
Insurer: Trupanion
By: Amanda
Double talk is their specialty
One of our dogs has seizures. They concluded our description of her behavior to our vet during a seizure constituted a prediagnosis & refused payment. It cost us 2500.00.
Insurer: ASPCA
By: Mr
Incredibly fast and very friendly service
I have my two year old mixed breed dog insured with Trupanion and I am so happy we made the decision to go with them. Our dog Stella has food and environmental allergies as well as a habit of eating things she shouldn't- our claims have always been handling surprisingly fast and the contact we've had with their representatives very impressive. I work in a Veterinary Clinic and feel good about recommending Trupanion to our clients- we always get great feedback!
Insurer: Trupanion
By: Lindsay
Incredibly fast and very friendly service
I have my two year old mixed breed dog insured with Trupanion and I am so happy we made the decision to go with them. Our dog Stella has food and environmental allergies as well as a habit of eating things she shouldn't- our claims have always been handling surprisingly fast and the contact we've had with their representatives very impressive. I work in a Veterinary Clinic and feel good about recommending Trupanion to our clients- we always get great feedback!
Insurer: Trupanion Canada
By: Lindsay
My Saving Grace
Thank you Trupanion! You were there every step of the way. It really was true. You paid 90% of the bill! %3,000.00@90%=$2700.00 paid by Trupanion. If not for Trupanion I would not have been able to provide much needed care for my precious little guy. This positive experience has taught me that from now on I will never be without the protection Trupanion provides. You made my first ever pet insurance experience 100% positive and I will never be without you! THANK YOU!!!! Kelpie & Kim
Insurer: Trupanion
By: Kim
My Saving Grace
Thank you Trupanion! You were there every step of the way. It really was true. You paid 90% of the bill! %3,000.00@90%=$2700.00 paid by Trupanion. If not for Trupanion I would not have been able to provide much needed care for my precious little guy. This positive experience has taught me that from now on I will never be without the protection Trupanion provides. You made my first ever pet insurance experience 100% positive and I will never be without you! THANK YOU!!!! Kelpie & Kim
Insurer: Trupanion Canada
By: Kim
Courteous
We noticed Buddy was shaking his head too often and when examined saw that his ear was red. We took him to the Vet and he had a ear infection. I mailed in a claim to ASPCA and heard from them after a couple of days by email saying they were processing the claim. It took about 3 weeks to get the check in the mail. If I had any thing bad to say about the Pet Insurance, it would be that the check could have been higher. They paid 10% of the Charges that were covered.
Insurer: ASPCA
By: Pat
Having pet insurance gives me peice of mind
I am very happy with ASPCA pet insurance. It gives me peice of mind knowing my pets can get the best of care without costing me a fortune.
Insurer: ASPCA
By: Nadine
Pets Best is so much better than VPI!!!
I am truly amazed! I submitted my latest claim on-line late one afternoon and it was already processed by the next morning. That's less than 24 hours!!! I signed up for direct deposit and my reimbursement was in my account within 72 hours. Not only did Pets Best reimburse as they said they would, they were extremely efficient in doing so. Previously, I had VPI (for 23 years) and while it started out as a good company, I watched the customer service steadily go downhill. Not only did they take "months" to reimburse claims, but they had many differnet loop holes that they jumped through to avoid paying out on claims (things that were not disclosed clearly to customers). I am thrilled with Pets Best and have recommended it to many many friends over the last few years and they are just as happy with them. I HIGHLY recommend Pets Best!!!!
Insurer: Pets Best
By: Antonina
The best of the best
I'll be the first to admit that I checked the reviews on this site to pick a good insurance company for my Chocolate Lab. I had VPI, and I wasn't happy with their coverage, so I went with healthy paws. Unbelievable service, quick claim processing (sent in at 3PM, received claim processed email at 7PM). Their CSR are very happy and accommodating, and I will never change insurance companies, and I've already referred several friends to Healthy Paws. Rock on!
Insurer: Healthy Paws
By: Matt