154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 26, 2012

Wellness Rewards coverage pays for itself and more

Wellness coverage cost is money you will spend on your pet that you are reimbursed and provides another $100.00 of free money to use on any veterinary costs. The customer service is one of the best that I have experience. Any concerns are handled by the initial person that answers the phone, no transfers or answer machines. A very professional office. Multiple emails to keep you up to date on your claims. After much research in the Pet Insurance industry I am positive that I made the right choice with selecting Embrace. Thanks to all Embrace employees.

Insurer: Embrace

By: Phil

Useful
April 26, 2012

Awesome!

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

Insurer: Trupanion

By: Jackie

Useful
April 26, 2012

Awesome!

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

Insurer: Trupanion Canada

By: Jackie

Useful
April 26, 2012

Great Efficient Service

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

Insurer: Trupanion

By: Jonathan

Useful
April 26, 2012

Great Efficient Service

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

Insurer: Trupanion Canada

By: Jonathan

Useful
April 26, 2012

NO WAY COULD I RECOMMEND PETS BEST

1/10 NO WAY I COULD RECOMMEND PETS BEST INSURANCE. Again I would not recommend this insurance Company! If you like getting about 1/4 to 1/3% of your out of poctet money for your claim then this is the one for you :-( One Claim was split into 4 claims. We have a $500.00 deductable, they split part of it at $494.00 (just under our deductable)and again 2 more times. The Claim came to over $3,300.00 and counting, with surgeries, med's, over night and folloe-ups. That the short story.To this date we have recover just over $1,500 and change (So our deductble was only $1,800.00, not bad for a Policy with a $500.00 deductable)When it comes time to pay claims, they hold back. NO Customer service also becomes poor when there is a problem. They will not change their mind re: about your payment.

Insurer: Pets Best

By: Sofie

Useful
April 25, 2012

Compasionate and easy

My 3 year old havanese was sick and needed lots of tests and treatments. we were devastated but the trupanion insurance was very sensitive and efficent in proccessing our claims.Would highly recomend to anyone

Insurer: Trupanion

By: Karen

Useful
April 25, 2012

Compasionate and easy

My 3 year old havanese was sick and needed lots of tests and treatments. we were devastated but the trupanion insurance was very sensitive and efficent in proccessing our claims.Would highly recomend to anyone

Insurer: Trupanion Canada

By: Karen

Useful
April 25, 2012

Fast & Efficient

I submitted a claim for the vaccinations reimbursement and dental care and received the check within weeks. The customer service is impeccable and they always follow up. Excellent!

Insurer: Embrace

By: Grace

Useful
April 25, 2012

Fantastic

Staff is always on top of letting you know what is going on even if its just a quick email to let you know that they are a bit backlogged with reviewing cases. Staff is quick to email back with answers to any questions you have.

Insurer: Embrace

By: Danielle

Useful

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