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Got the help I needed FAST
I have had insurance on my dog, Honey, since I got her at 8 mos. She was diagnosed with epilepsy and had many visits for bloodwork, an MRI, and a spinal tap for her diagnosis. The total of which cost about $4,000. With Trupanion I paid only a small amount of that. After I paid for everything in full and sent the forms into Trupanion I had sevreral reimbursement checks within a week. They reimbursed 90% after I reached my deductible. I would not have been able to take care of Honey without that reimbursement. Thank goodness her epilepsy does not require medication, however if she did we'd it, Trupanion would cover 90% of the cost because I have already hit her lifetime deductible for that issue. The only downside I would say is that they dont cover any exam fees, I think they should cover a pcentage after the deductible, not necessarily 90%, maybe 20-30%. Sometimes that little bit of coverage can mean a lot!
Insurer: Trupanion
By: Jennifer
Glad to have ASPCA
I have and continue to have great experience with ASPCA. I have had several claims submitted and all have been accepted within the limits of my coverage, which I'm grateful for, otherwise my cat Frankie would not be here with us today!
Insurer: ASPCA
By: Maria
Excellent service
Embrace customer service is always top notch! Quick response and claim payments always.
Insurer: Embrace
By: Jill
Great Customer Service and Quick Reimbursement!
Love this company!! Great pet insurance
Insurer: Embrace
By: Ashworth
Super service
The process for two separate claims was easy and efficient, especially as the vet was able to download the form. I was comforted by the email updates, that my claim was not forgotten. I’m not fond of their dental program ($299 per year for $400 of benefit if I understood the terms correctly.) I did not compare with other policies, so this might be inline with the industry. The phone reps are very pleasant, the one's writing the email also.
Insurer: Embrace
By: Andrew
Great customer service!!
I'm extremely happy with Healthy Paws and their customer service. My dog coincidentally got sick the day her coverage started, which was also the day after I signed up, and Healthy Paws still didn't hesitate to reimburse us. I'm sure some insurance companies would've found some reason not to reimburse her claim. We received our check in about a week. Also, a couple of days after filing our claim I received an email to check on how my puppy was feeling and even asked for a picture. You really feel that you are dealing with a company that legitimately cares for their clients, which is rare these days.
Insurer: Healthy Paws
By: C.
Happy with ASPCA Pet Insurance
They have helped me with a claim for 1 of my dogs. She had to be taken to the Animal Emergency Hospital on Easter Sunday at 10:00pm and ASPCA Pet Insurance covered it. I'm happy enough with them that I'm probably going to add my new puppy to the policy.
Insurer: ASPCA
By: Ann
Great Experience
I am pleased with the insurance and the processing of two claims, although I think it could be a little faster. I do appreciate the email updates during the claims process rather than just submitting and waiting for the mail.
Insurer: ASPCA
By: Marie
We are very pleased with ASPCA .
We adopted our cat from a shelter knowing she had some medical issues that were not covered by our policy. ASPCA covered her routine medical care after the adoption which was a financial benefit for us.
Insurer: ASPCA
By: Sheila
Immediate Reimbursement
I am so pleased that I can get the care my pet needs, and not have to worry about how to pay for it. I have the option of having my reimbursement check sent to me or to my vets office.
Insurer: Trupanion Canada
By: Melissa