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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 24, 2012

Puffy

claim was processed with ease & quickness

Insurer: Trupanion

By: Puffy

Useful
July 24, 2012

Puffy

claim was processed with ease & quickness

Insurer: Trupanion Canada

By: Puffy

Useful
July 24, 2012

Great dental coverage

I had a large dental bill on my pomeranian with an unexpected tooth extraction due to infection below the gum line, so it also required antibiotics. The total was just shy of $500.00 and Embrace paid the max amount of $400.00 no questions asked. Also, Anna was always in contact with emails, nice not to wonder whats going on. I give them a 10 rating at this time. ;)

Insurer: Embrace

By: Christina

Useful
July 24, 2012

Customer Service

I bought pet insurance for peace of mind. However, in the back of my mind I was dubious as to whether it'd be worth it should something happen to my sweet dog. At 8 years old, my dog was diagnosed with an aggressive tumor, and had to undergo chemo. Embrace came through on basically all of our claims. Admittedly, sometimes the paperwork was a hassle, but the customer service was always expedient and professional. Thank you for easing one burden at a rough time.

Insurer: Embrace

By: Karen

Useful
July 24, 2012

Hugh rate increase

My greyhound had an injury to her right front leg which required x-rays and medication. All claims were paid in a timely manner and I was pleased with Trupanion until I received notice that my premiums would increase by 62%. I can lower the premium by having a dedutible which would save me $10 a month and each separate incident would have a $50 deductible for each incident. The office visit plus the deductible means a cost of $100 per incident per visit.

Insurer: Trupanion

By: Lois

Useful
July 24, 2012

Hugh rate increase

My greyhound had an injury to her right front leg which required x-rays and medication. All claims were paid in a timely manner and I was pleased with Trupanion until I received notice that my premiums would increase by 62%. I can lower the premium by having a dedutible which would save me $10 a month and each separate incident would have a $50 deductible for each incident. The office visit plus the deductible means a cost of $100 per incident per visit.

Insurer: Trupanion Canada

By: Lois

Useful
July 24, 2012

Excellent turn-around time

I was pleased with how quickly my check came. One of the Embrace reps even emailed me to make sure I had received it.

Insurer: Embrace

By: Amy

Useful
July 23, 2012

Overall great

Processing claims was a bit more timely of a process than I expected, but was always kwpt up to date with terrific customer service!!

Insurer: Embrace

By: Eric

Useful
July 23, 2012

Would never have a pet again without Pets Best!

I was very hesitant about getting pet insurance. My husband said it was a scam. One night, I just decided to sign my aging dogs up. Thank god I did. A few months later, one of my dogs developed some pretty serious health problems. We were COMPLETELY surprised by how easy, fast and straightforward Pets Best was. No hassles whatsoever- they cover everything they say they do. It made us feel much better that we never really had to make a medical decision based on cost anymore. Thank you so much Pets best.

Insurer: Pets Best

By: Danielle

Useful
July 23, 2012

Wish ASPCA cover more stuff

Overall the claims went well. We got some money back for our Bichon Frise because she had a UTI. The claims took about 6 weeks to get a check back, so it's not too bad if you don't need the money right away. I wish they will pay more for certain tests, medicines, and maybe special food.

Insurer: ASPCA

By: BJ

Useful

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