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Payment
They weren't going to cover the cost of our claim at first because of a deductible exclusion, so I had to remind them that our claim fell within the 30-day trial period.
Insurer: Trupanion
By: Wendy
The best insurance
Kaycee had a ruptured cornea. The options were to save the eye with a corneal transplant or the cheaper method was to just remove the eye. Thanks to Embrace Insurance, we were able to save Kaycee's eye. Love you, Embrace.
Insurer: Embrace
By: Liseou
Phew, that was close.
So we had Petsecure while our pup was just that - a pup. Then I found myself unemployed and having to buy a condo, so the 50 bucks a month seemed a little steep. Once she started hitting up daycare and we were settled again, I resigned up... lucky, because she started presenting a torn ACL/Luxating Patella a month later. Petsecure covered everything, including hydrotherapy, to 80%. They are always professional and helpful on the phone, and even paid the practice direct for her very pricey surgery. I'm quite happy with the service, but wish they'd be a little faster with claims. Also, it seems ridiculous that they don't pay for "routine maitenance" to me... shouldn't they be encouraging us to avoid illness and problems?
Insurer: Petsecure
By: Tara
wonderful coverage
Hello,I've had two quite sick dogs over the past 2 years and ASPCA insurance has gotten me through some expensive care that would have been prohibitively expensive otherwise. I'm happy with the service and their concern for the well-being of our pets.
Insurer: ASPCA
By: Maureen
Smooth transaction
Great service- smooth easy transaction- great follow up
Insurer: ASPCA
By: Gabrielle
Fantastic!
Extremely impressed how simple and quick the process was for submitting my first claim. My claim was process within 24 hours. Top notch!
Insurer: Healthy Paws
By: Kevin
Great pet insurance!
We got our cat Denney from the ASPCA a few months ago. He started have digestion issues so we have had several vet visits lately. Then we found out he might have a heart murmur so he needed a cardiologist as well. No murmur thank goodness. We have submitted several claims and they have all been reimbursed at 90% except for the vet visits. We just submitted the cardiologist claim which I'm sure will be reimbursed. The customer service is really great and the claims are processed very quickly. I had a different compnay for my last cat beginning with a V (I'm sure several of you can figure it out) My cat was sick her last few months and the payout was just awful with very low caps. I also got a personalised email asking about Denney as well. I recommend Healthy Paws Highly!!!
Insurer: Healthy Paws
By: Paula
Pay attention to your claim.
Although they pay rather quickly, make sure you pay attention to your claim paperwork. I caught a mistake that was made by Trupanion that if I didn't look at the claim papers and check they sent me, I would have been out over $200. Trupanion used the excuse that it was an oversight on their part. I wonder how many oversights they have in a year. Be careful and look at all your paperwork.
Insurer: Trupanion
By: Anthony
Pay attention to your claim.
Although they pay rather quickly, make sure you pay attention to your claim paperwork. I caught a mistake that was made by Trupanion that if I didn't look at the claim papers and check they sent me, I would have been out over $200. Trupanion used the excuse that it was an oversight on their part. I wonder how many oversights they have in a year. Be careful and look at all your paperwork.
Insurer: Trupanion Canada
By: Anthony
Awesome Customer Service
I can't say enough good things about Healthy Paws Pet Insurance. I have two dogs and both are insured by Healthy Paws. Flexible deductible and reimbursement and unlimited stop loss. My Cavalier King Charles developed allergies, because I had the insurance I was able to have her tested and she is now being treated with great success. Since I don't self-insure for my dogs it was a life saver and she doesn't have to suffer and go thru the long process of elimination. She has both food and environmental allergies. I would not have know that without having her tested. My little mix also has insurance, which was little less expensive because she is a mix, but haven't had to use it and hope we don't. They have raised my premium once but not because of the claims just normal rising health care, just like our health insurance. They pay promptly and are always very helpful and polite. They even told me that there were medication on the medical records that I did not submit they would pay for. I did a lot of research and I'm very happy with my choice.
Insurer: Healthy Paws
By: Pat