221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
The gentleman that helped was awesome. He described everything clearly and answered every question. He was wonderful.
Insurer: Nationwide
By: Brenda C
Used Trupanion previously they are…
Used Trupanion previously they are great when it comes to paying a claim!
Insurer: Trupanion
By: Gary Stein
Wish the per check price shown was based on employers actual schedule
The only thing that made this a 4 star rather than a 5 star was that I know my employer has our payroll deductions set up for 24 payroll periods, but the per check price quote that was shown to me on the site was based on 26 pay periods, which felt misleading. I wish the quotes would be shown according to the payroll deduction schedule Nationwide has set with the employer.
Insurer: Nationwide
By: customer
Great at first glance, but not afterwards
This has been going on for a month!!!! I have wasted countless hours, phone calls, emails, etc. The company seemed amazing and I was sold. After a bad experience and paying the deductible I did receive a check immediately; however, an emergency vet put down one breed (large) when he is also another (smaller) resulting in an increase of $20 rather than questioning me. Once i reached out I provided everything they asked for even going to the vet for a weight check and her sending proof that she felt he would not get to the cap for the next weight category. I was put through a run-around with messages saying I would hear back in 24 hours then 5 days. A call indicated that it was being elevated to their Signal team then another group. It seemed that I was being pushed off until the date when the increase would occur. I have cancelled and would not recommend them to anyone!!!
Insurer: Healthy Paws
By: Betsy Ballard
My agent
My agent, Karandeep, was very thorough, patient and knowledgeable. He took time to walk me through the Insurance set up process, was very helpful and respectful.
Insurer: Sonnet
By: Dhriti Mukherji
Don't do it
Don't do it, you'll be sorry! You will be fighting a constant battle with these blood suckers as they try to find ANY reason to determine your claim to be a "pre-existing" condition. They used to be better, but they are totally out of control! How bad you ask? Well, the latest battle is MetLife claiming that despite claiming to cover dental cleanings, they are claiming that my dog's recent dental cleaning is not covered as it is a "pre-existing" condition!!!! So dental cleanings are covered, but apparently if your dog previously had teeth they won't cover it?!?! Shop around. These guys are a fraud, and you can do FAR better!
Insurer: MetLife
By: David Beard
Sonnet couldn't change the start date of our policy resulting in a loss for us
Typically my husband and I would have nothing but great things to say about Sonnet. However we have encountered a very unfortunate situation that has not been able to be resolved by Sonnet. We are moving houses and had signed up for a new policy, however my husband input the wrong start date. We thought this would be an easy fix, but after multiple hour+ long phone calls and many transfers, they told us they could not change the start date of our new policy. My husband has his car insurance bundled with the home insurance. We were told we had to cancel that policy, have myself sign up for a new policy, resulting in a higher car insurance payment for him, wait a month, cancel this new policy, and have him sign up again for a new bundled insurance policy. All of this just because they couldn't change the start date of the initial policy we signed up for. We are out of pocket for the difference in his car insurance, have wasted multiple hours trying to get this sorted, and it is still not resolved, all for a date change.
Insurer: Sonnet
By: Brittany Fletcher
Timely responses on claims and refunds! Always provides statuses via email.
Timely responses on claims and refunds!
Insurer: Pets Best
By: Jenny
Pet Enrollment
My pets are very important to me and it was very easy to enroll my pet. Thank You
Insurer: MetLife
By: Teri Spencer