219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do not trust them or believe their BS…
Do not trust them or believe their BS advertising. They have denied my last two claims. 1) they deny the entire claim because they said my dog's ear infection was pre-existing even though they looked at his ear but didn't do anything and didn't diagnose it until after I had coverage AND it was only part of the visit. But because he was even part of the visit they denied the entire claim. 2) Now they've denied a wellness check and a 6-month vaccination which states on the first page of the app reminding you to get wellness checks and that it's covered as well as vaccinations. No explanation why they denied it. Just denied. I am appealing it but most likely won't be covered. I paid in full and will absolutely not stay with them at the end of my term.
Insurer: ASPCA
By: ASNT
Very nice
Very nice. Quick response for claims. Helpful for questions
Insurer: MetLife
By: Jason Rogers
Friendly customer service agent
Friendly customer service agent, helpful explaining the different options.
Insurer: Nationwide
By: Gina
Mallory is a huge asset to Fetch!
Mallory was very professional and provided me with the help I needed to file my claim. I don't think my words do justice to how understanding and patient she was with me. She is very knowledgeable and treated me with courtesy and respect.
Insurer: Fetch
By: Christina Eckelkamp
I contacted Fetch by phone regarding my…policy renewal
I contacted Fetch by phone regarding my policy renewal for another year (our 11th). Megan provided absolutely terrific service - she listened well, answered all of my questions (and some I wasn't sharp enough to think to ask), then assisted me in confirming the particulars of my policy renewal. She is an extraordinary representative of Fetch and a true professional!
Insurer: Fetch
By: Roy Hoffman
The ability to get my payment very…
The ability to get my payment very quickly
Insurer: MetLife
By: MARCIA RAMSAY
Very easy to file a claim
Very easy to file a claim. Very clear and concise. Thanks!
Insurer: Embrace
By: Deborah J. Scaife
Josh Sabado was incredibly helpful and…
Josh Sabado was incredibly helpful and profession as he explained policy options and answered questions. He was very patient with me and had answers for everything I asked. I immediately signed up for my pup to have a policy with Fetch, and know they will be a pleasure to interact with as we move forward.
Insurer: Fetch
By: K Fletcher
Great Service
The claim was handled very efficiently and processed in a very timely manner. Also when I as the customer provide all medical records requested then the claim is processed very promptly
Insurer: Spot
By: John Wilson
They were good until they were not
They were good until they were not. Doubled my premium on the renewal and left me hanging. Forced me to start looking for insurance elsewhere. Not a long term partner.
Insurer: Embrace
By: Ruben Gonzalez