154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 02, 2012

Pets Best Insurance Pays For Itself

The rapid turnaround on claims is impressive and far better than my own health insurance. I'm very glad I decided to but Pets Best for my dog.

Insurer: Pets Best

By: Libby

Useful
October 02, 2012

Fraudulent

Refused to pay for surgery completed September 04, 2012, sent a letter telling me they placed an exclusion on the affected tissue September 20, 2012, 9 months after I signed up for the surgery. Have had insurance with them twice, they have never paid a cent toward a claim. Pet secure is a scam.

Insurer: Petsecure

By: ToothDoc

Useful
October 02, 2012

Almost unbelievable

When my dog was diagnosed with cancer I thought it was going to take forever to get reimbursed. I didn't even want to fill out the paperwork. When I finally did, there were maybe 8 lines to fill in. I sent the claim form and the itemized bill to them electronically and received an automated reply within the hour. 2 days later they sent an explanation of benefits and a check was in the mail. If this were my health insurance company I'd have to resend everything 20 times and get supporting documents and what not only to have them deny half of my claim. Pets Best only denied $15 of chemotherapy drug disposal. The rest was covered with no questions asked. If it hadn't happened to me I wouldn't believe it.

Insurer: Pets Best

By: Al

Useful
October 02, 2012

absolutely wonderful

Your service for our boxer with cancer has been quick efficient and absolutely customer oriented. Thank you embrace Robin Alonso

Insurer: Embrace

By: robin

Useful
October 02, 2012

Quick results and great communication

Since starting early this Summer with Embrace, we have had only positive interactions. My recently adopted pup decided to fetch a stick out of a wood pile and received a shard of wood in his eye. After several visits to the vet, his eye is now healed and I promptly received communication and the final reimbursement for this claim. If there were any issues, I had email communication immediately. I am very pleased thus far.

Insurer: Embrace

By: Melissa

Useful
October 02, 2012

I am very impressed with Trupanion.

When I got my puppy I wanted pet insurance. My prior dog had died of cancer so I knew that pretty much anything medically you could do for a human you could do for a dog. Put in a similar situation,I did not want to have to make medical decisions based on my ability to pay for care. Enter pet insurance. It is not cheap to have but it is a great safety net. My vet recommended Trupanion based on her experience with pet insurance companies.That influenced my choice but I also did a lot of independent research before deciding on Trupanion. I could not be happier with Trupanion. They have covered illness and accidents (life with a busy puppy). Any time I have called with a question there has been a knowledgeable person on the other end of the phone line. One time they rejected a claim. My vet wrote an appeal explaining why their analysis was incorrect. The claim was reviewed and they accepted the claim. I recommend Trupanion with no reservations.

Insurer: Trupanion

By: Shari

Useful
October 02, 2012

I am very impressed with Trupanion.

When I got my puppy I wanted pet insurance. My prior dog had died of cancer so I knew that pretty much anything medically you could do for a human you could do for a dog. Put in a similar situation,I did not want to have to make medical decisions based on my ability to pay for care. Enter pet insurance. It is not cheap to have but it is a great safety net. My vet recommended Trupanion based on her experience with pet insurance companies.That influenced my choice but I also did a lot of independent research before deciding on Trupanion. I could not be happier with Trupanion. They have covered illness and accidents (life with a busy puppy). Any time I have called with a question there has been a knowledgeable person on the other end of the phone line. One time they rejected a claim. My vet wrote an appeal explaining why their analysis was incorrect. The claim was reviewed and they accepted the claim. I recommend Trupanion with no reservations.

Insurer: Trupanion Canada

By: Shari

Useful
October 02, 2012

New Policy Owner

I am impressed on haw fast my reimbursement was received. Additionally, the customer service is excellent! I am referring this company to everyone!

Insurer: Embrace

By: Stacy

Useful
October 02, 2012

KIKI is so mUch Better

My dog KIKI had knee surgery and it cost $5,000.00+ Embrace paid 90% then the plate in her knee got infected and they paid another 90% of the $3,000.00 claim 6 months later . In the end Embrace paid out over $8,000. They covered 90% of the claim minus the $100 deductible, exactly as promised. The company did not try to weasel out of the claim and handled the claim with integrity, following through on everything that was promised before I signed up. Furthermore, they did not drop me as a client and sent me an e-mail about renewing my policy while all of this was going on. I have definitely become a walking advertisement for Embrace. It is rare to find companies that actually do as promised and when I find one, I definitely like to spread the word.

Insurer: Embrace

By: Ed

Useful
October 01, 2012

Awesome!!!!!

Great service and no hassle!

Insurer: Trupanion Canada

By: Lexi

Useful

Compare top pet insurance providers plans.