154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 04, 2012

Stress-Free Resolution

Our six-year-old cat, Mingus, was experiencing diarrhea, so we took him to the vet. It seemed to come on shortly after we went on holiday, so we presumed he was experiencing stress-induced enteritis. The vet concurred and subscribed an antibiotic based on a stool sample. We submitted that claim to Trupanion and they resolved it fairly quickly. Unfortunately, after about six weeks of a very slow recovery, things took a turn for the worse and Mingus stopped eating. We took him in to the vet again and, after keeping him overnight for further assessment, our regular vet felt there were liver issues that needed to be assessed by a specialist. And, again unfortunately, the specialist did not have a very optimistic outlook, especially after an MRI and a needle aspiration. That afternoon, I said goodbye to my friend. But, after all that sadness and stress, I submitted the paperwork to Trupanion and, within a week, they processed and paid my claims (covering over $1100 of about $1400). So, although my story is a sad one, Trupanion made the financial side much easier. Thank you, Trupanion.

Insurer: Trupanion

By: Mary

Useful
October 04, 2012

The Best Coverage hands down

I am a cocker spaniel lover. I had VPI on my 2nd cocker who died at age 4 of Evans Syndrome. The schedule of benefits just doesn't work for me. So now I have Sadie and she's on Pets Best. They are so friendly, pay 80% and if direct deposit usually in your account fast! Would never, ever go with anyone else. I recommend PETS BEST!!

Insurer: Pets Best

By: Teresa

Useful
October 04, 2012

Fabulous service

Embrace has always been quick, efficient and quite easy. The rep that I email with is very accessible and FAST. I am very satisfied with this service.

Insurer: Embrace

By: Sharon

Useful
October 04, 2012

Pets Best is amazing for my 2 Best Friends

I have 2 yorkies that are my husband and my greatest companions and travelers. They have had some unfortunate health issues this year...Pets Best was amazing insurance for us to carry!!!Way beyond all other opinions about pet insurance I had heard that were all negative! They are VERY EXPEDITIOUS about their claim responses!!! You can always reach a VERY HELPFUL representative when you phone them!!! My Vet recommended them to me....he's the best Vet in the world...I also have recommended them to MANY others and will continue to do so!!! I only wish people insurance was so helpful and efficient....Pets Best is the BEST!!! I HIGHLY recommend Pets Best Insurance!!!

Insurer: Pets Best

By: Tricia

Useful
October 04, 2012

worry free

It definitely came in handy when our animal hospital registered us with Trupanion insurance. Our puppy broke two of her toes and the cost associated to fix this was not in the budget. Luckily Trupanion will work directly with our animal hospital so the worry of being able to pay for our new family member's treatment was lifted. It was nice to not have to figure out how to pay up front and wait weeks for a cheque in the mail. It was all taken care of before I even left my house to pick her up from the animal hospital.

Insurer: Trupanion

By: Ashley

Useful
October 04, 2012

worry free

It definitely came in handy when our animal hospital registered us with Trupanion insurance. Our puppy broke two of her toes and the cost associated to fix this was not in the budget. Luckily Trupanion will work directly with our animal hospital so the worry of being able to pay for our new family member's treatment was lifted. It was nice to not have to figure out how to pay up front and wait weeks for a cheque in the mail. It was all taken care of before I even left my house to pick her up from the animal hospital.

Insurer: Trupanion Canada

By: Ashley

Useful
October 04, 2012

Goodbye Embrace

I filed a claim in August on an August 7 date of service. The amt of the claim was almost $300. Today, Oct 3 I finally rec'd a reply about the claims. They have agreed to pay $51. I have waited for 2 months for them to process the claim!! I AM THROUGH WITH THEM. Their marketing media was totally propaganda!! Good by Embrace or should I say "DISTASTE"!!! THANKS so much for your misrepresentation!!!BTW, THIS IS THE 3rd claim submitted - they paid ZERO on the first 2 and a whooping $51 on this one which good 2 MONTHS to get a response!!!!

Insurer: Embrace

By: Francine

Useful
October 03, 2012

Very caring employees

This is the first time I've had pet insurance so I didn't have a lot of experience. I signed up for Trupanion based on the recommendation of a good friend whose dog had been hit by a car and had a wonderful experience dealing with them (her dog was fine, btw). They were very caring and helpful when I had my first and only claim.

Insurer: Trupanion

By: Tessa

Useful
October 03, 2012

Very caring employees

This is the first time I've had pet insurance so I didn't have a lot of experience. I signed up for Trupanion based on the recommendation of a good friend whose dog had been hit by a car and had a wonderful experience dealing with them (her dog was fine, btw). They were very caring and helpful when I had my first and only claim.

Insurer: Trupanion Canada

By: Tessa

Useful
October 03, 2012

Simple Stated -- The BEST

Embrace has been absolutely fabulous in paying claims for our pup who suffers with severe hip dysplasia and receives physical therapy. I couldn't be happier with Embrace, they provide coverage for a very expensive illness without hassle. I have highly recommend Embrace and continue too.

Insurer: Embrace

By: Dee

Useful

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