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Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Be aware of “preexisting conditions “
I have two dogs that are covered by Pets Best insurance and have been covered at least for four years. ( they are 5 and 6 years old). I have submitted two claims for each - three of the claims have been denied due to conditions they claim existed before the insurance went into effect. The last denial is for an ear infection and medication to treat it. Neither one of my dogs have ever had an ear infection before. I expected a denial in order to meet my copayment obligation, but was surprised to see that reason. I expect that any claim I put in for that dog will be denied for that reason.
Insurer: Pets Best
By: Charlotte McClanahan
Simple easy fast and friendly
Simple easy fast and friendly
Insurer: Nationwide
By: customer
Fast easy and affordable
Fast easy and affordable
Insurer: Nationwide
By: Mary Waggoner
Nice, Knowledgeable, and Flexible
It was very easy to submit a claim, and when I messed up and did not quite do things the way they intended, I was helped and walked through how to remedy the situation. All over email, which I appreciate because I do not like talking over the phone. They also processed my reimbursements within 24 hours of claim approval. Overall very nice, and great process, and employees.
Insurer: Embrace
By: Danny Priest
Never had an issue
Never had an issue, they keep me posted on delays
Insurer: Pets Best
By: Lester Bell
Wonderful service and great coverage!
Wonderful service and great coverage!
Insurer: Fetch Canada
By: Jill Harnum
The application is easy enough
The application is easy enough, but once I put in all my information, it errored out and would not submit.
Insurer: Nationwide
By: Laurel
This is my first time purchasing pet…
This is my first time purchasing pet insurance and Aileen was a great pet advisor. She provided me all the details I needed for my Lola pet insurance and helped me get everything setup.
Insurer: Fetch
By: D'Andrea Prim
Pumpkin insurance is terrific
Pumpkin insurance is terrific. They process the claims quickly and deposit it into your account for you so there’s no waiting in the mail for a check. I highly recommend Pumpkin.
Insurer: Pumpkin
By: Linda Becker