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My coverage for my pets is a lifesaver.
My pet policies have been a lifesaver. If something urgent comes up, I don’t have to worry. I know my policies will come through to help me and my pets. The customer service people are kind, supportive and helpful.
Insurer: ASPCA
By: Cheryl
es un servicio excelente
soy feliz por que amo ami niño Mambo y a mi esposa
Insurer: Nationwide
By: Bernardo
Change is Supposed to be a Good Thing?
Three years later since my fist review and what a noteable decline in coverage and customer service. I never had any issues with their old underwriter. I guess I was one of the few lucky ones. New underwriters coverage is not as encompassing as the old one. I get it...times change and focuses change...sometimes not in the interest of the consumer. As in all businesses profit is the bottom line. But their customer service has also declined. "Well, I'm not sure and Umm, I don't know" now are standard responses. The only exceptions have been my interactions with Susan, Anne, and to some extent Jenna. I was becoming very frustrated on the call with Jenna and dropped an F-bomb. I apologized more than once but I could "feel" her coldness through the phone. She was helpful and did get my questions answered, but take it from someone who has done customer service for at least 30 years, you gotta get a little tougher skin and not always take things to heart in customer service. Only three words to describe my experiences with Susan and Anne -- "above and beyond". Those two always calm, cool, and collected and their first reply was not ... I don't know. They got the answers. Hopefully Figo will return back to it's stellar service it once provided before this recent change -- and don't lose Susan nor Anne. Thank you.
Insurer: Figo
By: James Trevino
Been exceptionally happy with Nationwide!
Nationwide has been fair and easy to deal with regarding claims.
Insurer: Nationwide
By: Bonnie
Peace of mind for your favorite furry friends.
So happy I decided to get pet insurance for my dog! Nationwide has been great to have to help cover costs for preventative care as well as when an emergency comes a calling. It gives me peace of mind knowing that my (not so) little buddy's health is taken care of.
Insurer: Nationwide
By: Anna
Satisfied Customer for Five Years and Counting!
Embrace has been part of my dog's life for more than five years and I am very grateful for them. The last two years my golden has had multiple medical issues and large vet bills, but claims were processed and paid quickly and our policy renewed without question. Their people are great to work with! I always recommend Embrace to friends who ask about pet insurance.
Insurer: Embrace
By: Linda
Easy peasy
Simple. Direct. Easy. No hassle. It's as if they thought of everything. I've recommended them to tons of people and they've researched to find this is simply the best. Money well spent.
Insurer: Nationwide
By: Dannielle
So far so good as it was just…
So far so good as it was just purchased. They do have very reasonable prices.
Insurer: Prudent Pet
By: Joan
Your company is just easy to deal with and your service members are compassionate and interested when problems arise and that puts the costumer at ease
Your company is just easy to deal with and your service members are compassionate and interested when problems arise and that puts the costumer at ease
Insurer: Trupanion
By: Judd