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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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MetLife Pet Insurance
I have insurance through them on all three of my dogs. I find the insurance very affordable and easy to work with. This is the first time I’ve ever had pet insurance and after a year with them, I’m about to renew my policies. I never knew insurance could be so easy.
Foreign Body Surgery
My 7mo puppy ate a toy that morning and started instantly vomiting so I knew something was wrong. Brought him into my vet clinic and was able to do the surgery right then and there to prevent any illness or injury from prolonging the GI surgery due to non-existing funding because I had insurance on him. They even directly paid my veterinarian so I didn't have to worry about payment that day. Pets Best was a life saver...LITERALLY.
They make you pay a copay on your own money meeting your deductible
Not pleased
Insurer: Pets Best
By: K
Pets Best
Pets Best has an easy online claim process. The reimbursement is easy to understand. I feel great knowing I can provide my German Shepherd with the care she needs. I recommend pets best to all my friends
Insurer: Pets Best
By: Patty
Pets Best Insurance Experience Was Awesome
"We got our Pets Best insurance via a link from Progressive Insurance after seeing this as an option from our local Humane Society in Louisville, KY. The experience from start to finish, and then to filing our first claim for the very first vet visit was, quite simply, flawless. Very well done and I would highly recommend Pets Best to every pet owner."
The best = Pet's Best
Great customer service. Verry easy to file claims; Clear instructions Readily available help Fast payment. So glad I chose Pet's Best
Insurer: Pets Best
By: Diane
Healthy Paws Pet Insurance: Trusted, Reliable, and Life-Saving Coverage for Your Furry Family Members
I wholeheartedly recommend Healthy Paws Pet Insurance for anyone seeking exceptional coverage and peace of mind for their beloved pets. My wife and I experienced their outstanding service firsthand when our eight-year-old English Springer Spaniel faced a life-threatening medical emergency. He was rushed to the animal hospital and diagnosed with diabetic ketoacidosis. Thanks to the swift action of the veterinary team, his life was saved, but the care required to nurse him back to health came with significant costs. Thankfully, Healthy Paws Pet Insurance was there for us every step of the way. They covered a substantial portion of the expenses, alleviating the financial stress during an already difficult time. The claims process was incredibly easy—completely online, intuitive, and efficient. The reimbursement was processed quickly and deposited directly into our account without any hassle. As a lifelong advocate for pet health insurance, I can confidently say Healthy Paws goes above and beyond to support pet families. Their service is reliable, their coverage is comprehensive, and their commitment to customer care is evident in every interaction. For anyone considering pet insurance, I highly recommend Healthy Paws as a trustworthy partner in ensuring the health and happiness of your furry family members.
Dishonest and Misleading—Avoid Trupanion
We recently got a puppy, and the first owners had a one-month insurance policy with Trupanion, which we were encouraged to renew. During a routine vet visit for vaccinations, our vet noticed that our 14-week-old puppy had lower canines growing into the upper inner gums—a teething issue that had just started. When we called Trupanion, we spoke with Amanda from Sales, who assured us that this issue would be covered under the policy if we renewed. Trusting her word, we renewed the policy. However, after our vet submitted a pre-approval for the extraction procedure, Trupanion denied the claim, stating it was a pre-existing condition. This was never raised as an issue during renewal. When we called back to contest the decision, they continued to make excuses, eventually claiming the issue was reported within 30 days of renewal and therefore ineligible. Why are we paying such high premiums for a company that denies valid claims using vague and shifting excuses? They misled us into renewing the policy with assurances of coverage, only to leave us with no support when we needed it most. This is especially infuriating as it concerns a young, 14-week-old puppy just starting to teethe—something no one could predict. It feels like Trupanion is exploiting pet owners, offering false assurances while denying legitimate claims under the guise of "pre-existing conditions." New pet owners are already anxious and adjusting, and this kind of dishonesty only adds to the stress. Trupanion has shown zero care or compassion and seems more focused on collecting premiums than supporting pets or their owners. Avoid Trupanion. They are nothing more than scammers preying on vulnerable pet owners. Date of experience: January 21, 2025
Insurer: Trupanion Canada
By: Jeevan
Pet's Best is the best
Easy to submit claims. I always appreciate the payments which appear in my bank account
Quick
First time for me and it was so easy and quick.
Insurer: Fetch
By: Eileen