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I never have to wait with Trupanion
Trupanion has always been so very prompt and they have always paid just like they said they would.It is so nice to not have to worry about having to fight with Penny's insurance company. When I take her to the vet for a problem my vet has extra forms in her chart, he fills them out faxes them in and within 24 hours I have an email from Trupanion and in five days a check... what more can you ask for.
Insurer: Trupanion
By: Mary
Best customer service I have ever witnessed!!!!
Oh my world i have never seen such thoroughness and efficiency the claim was put in today for wellness rewards claim and I already got an approval and I will have it deposited in 2 days all I can say is I amazingly stunned! Embrace you guys rock!!!!!
Insurer: Embrace
By: Zeinab
Very Positive Experience
I am very pleased with the care I received from Healthy Paws, both in the speed with which my claims were processed, and in the personal dialog I had with their customer service representatives. When our 9-year-old Sheltie was found to have both liver and gallbladder issues, I wasn't sure how much of her veterinary bills would be covered, since she has some disclosed pre-existing conditions. However, I was encouraged to find that Healthy Paws very promptly and fairly evaluated the claims for these new health issues, and made payment on the relevant diagnostic tests and treatment. They made the process of submitting the claim forms very simple, and immediately acknowledged that they were working on them. Reimbursement checks have already arrived. During the whole process I felt that they really cared about the level of service they were providing! And I'm happy to say that my dog Sylvie is doing much better!
Insurer: Healthy Paws
By: Megan
Great for unexpected expenses
I have had this insurance for 5 of the 6.5 years I've had my dog and its been great. I have saved thousands and been able to give my dog the medical care she needs. It has paid for itself and allows me to go to specialty vets for my dog without question. I would highly recommend this insurance company for any pet owner.
Insurer: Pets Best
By: Tessa
All these years and still not disappointed
We have had Embrace for many years. The claims have always been resolved with regular contact form Embrace keeping us updated on our claims. What I have done was made copies for each vets' office so that they can file the claim after each visit. That has worked well. The personnel at Embrace were so helpful on rushing a pre-approval through when out dog was injured. I can't say enough about the staff and integrity about the company during these times when I thought customer service was a thing of the past. Thank you Embrace.
Insurer: Embrace
By: Paula
The best
I am so thankful for embrace, they give me peace of mind for my two lovely incredibly amazing pets. I will be a long time supporter!
Insurer: Embrace
By: Andrew
My dog is still with me
I have a 7yr old Scotty that got pancreatitis his vet bill was over $700. I live on a fixed income. I can find the $30 a month, but no way could I come up with $700. I filed my claim and was sent a check in less than 3 weeks. My dog is find and I still was able to cover my living costs. Don't know what I would have done with out it
Insurer: ASPCA
By: Judith
Excellent Service!
I am so impressed with the whole Trupanion team. They processed my claim quickly, but I was most impressed with their level of service. I was advised every step of the way re: the status of my claim, and all the people were so friendly. I really appreciate the personal and friendly service. Again, so so impressed!
Insurer: Trupanion
By: Michelle
Excellent Service!
I am so impressed with the whole Trupanion team. They processed my claim quickly, but I was most impressed with their level of service. I was advised every step of the way re: the status of my claim, and all the people were so friendly. I really appreciate the personal and friendly service. Again, so so impressed!
Insurer: Trupanion Canada
By: Michelle
Peyton
I am very pleased with Trupanion . I usually deal with one person (Tricia Sellars) Which is nice to know if I need someone I have a specific person that helps me. Unfortunatley this past week my dog has become ill for some unknown reason. The ER could not find out anything wrong and keep doing test. I am SOOOO thankful for Trupanion because if it wasn't for the pet insurance my dog would not be here anymore because I would not be able to afford the medical bills. I LOVE TRUPANION AND TRICIA SELLRS IS A ASSETT to their team. She is one reason why I kept it. The team has been helpful everytime I call no matter who i talk to . I will always have this insurance on any dog I have. Still working on Peyton but I hope someone can help him.
Insurer: Trupanion Canada
By: Wendy