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Satisfied
We have had Embrace for several years and have been nothing but satisfied.
Insurer: Embrace
By: Peter
great insurance!
This insurance has covered my dog and cat 80% and I've saved lots of money and feel the customer care and claims people are very fair and friendly. I already had my sister sign up.
Insurer: Pets Best
By: susan
Great Service!
My dog Dana, a Bull Mastiff Rottie X, hurt her knee and was in some serious pain. We visited our vet for xrays and many tests...our only option was major surgery and a long recovery time. Our Dana girl is older and we didn't want to put her through all the stress. Our vet recommended Metacam and we were happy to find out our Trupanion Insurance covered us for a large part of the cost. We were even happier to see that the Metacam made Dana Dog into a new puppy! I recommend Pet Insurance to all my customers, I manage a Pet Supply Store and see many new puppy owners. The quick and awsome service we receive when sending in our claims is so great! Our returns are mailed to us within 2 weeks without any troubles! Anyone who's thinking about registering their pet with some type of vet insurance should absolutely do it!
Insurer: Trupanion
By: Heather
Great Service!
My dog Dana, a Bull Mastiff Rottie X, hurt her knee and was in some serious pain. We visited our vet for xrays and many tests...our only option was major surgery and a long recovery time. Our Dana girl is older and we didn't want to put her through all the stress. Our vet recommended Metacam and we were happy to find out our Trupanion Insurance covered us for a large part of the cost. We were even happier to see that the Metacam made Dana Dog into a new puppy! I recommend Pet Insurance to all my customers, I manage a Pet Supply Store and see many new puppy owners. The quick and awsome service we receive when sending in our claims is so great! Our returns are mailed to us within 2 weeks without any troubles! Anyone who's thinking about registering their pet with some type of vet insurance should absolutely do it!
Insurer: Trupanion Canada
By: Heather
Tremendous quick turnaround time!
My Embrace claim refund came on 11/06/12 & is was for about $150. I *really* needed a prompt refund and as usual I was *not* disappointed! Thanks *so* much Embracers for your great job. The woman who handled my claim is fantastic; wish I could give her name but I know the record with the company will show that.
Insurer: Embrace
By: Alice
Handled well
Took a little longer than expected.
Insurer: Embrace
By: Scott
Always Great and Prompt Service
I have had Ebrace for years for my dog, and recently have had multiple claims for illness and surgeries. Even though some of the claim outcomes were disappointing (periodontal/ tooth infections not covered as an illness apparently, and a supplement that was covered previously will no longer be covered),the claims and customer service staff were always very prompt and attentive, and always responded to my questions and provided explanations with courtesy and kindness. Overall, I am still happy with Embrace, and will continue to refer them as the best pet insurance available.
Insurer: Embrace
By: Molly
Friendly
From the first phone call staff was compassionate with us. When I emailed a question I heard back within hours. Easy to submit and saved me from large quantities of financial stress
Insurer: Trupanion
By: Jessy
Friendly
From the first phone call staff was compassionate with us. When I emailed a question I heard back within hours. Easy to submit and saved me from large quantities of financial stress
Insurer: Trupanion Canada
By: Jessy
Got back $1400.00!!! From ASPCA pet insurance
I bought the insurance 2 years ago knowing my Newfoundlands were prone to leg/ hip injuries. Fortunately, Onyx cooperated and didn't blow his ACL until after the required year without a leg problem, and I was able to get back one third of his vet bill. There is a 60% chance he will blow the other ACL, and if he waits until 180 days from the first injury, I might even get reimbursed a third for that as well! The customer service people were very helpful and when I didn't understand some of the complicated policy limitations, the customer service supervisor was super nice and made everything clear to me. I received my reimbursement within a month of submission. I am glad I have pet insurance with ASPCA
Insurer: ASPCA
By: Amy