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unfair
Within 3 days of bringing home our new puppy, he almost died of distemper. Although he checked out normal at the vet on the way home from the breeder, and he came with a complimentary pet secure trial, we were extremely disappointed that because the vet had not activated the insurance on the day of the exam, they were not able to compensate. How do we have any control over when the vet faxes in the activation??????? very unfair.
Insurer: Petsecure
By: jen
great service, & fast turnaround time on claims!
Wellness- I filled a wellness claim for my four and half month old min pin. He was nutured, microchipped, received two shots and some pain medication for the surgery it was a little more complicated than orininaly thought so he was given pain meds and antibiotics to go home with also his monthly heart worm treatment which was all covered in the end his final bill was 229.00And our refund was 224.83. I filed the claim on Monday the claim was done by Friday that same week! I couldn't ask for faster service than that!
Insurer: Embrace
By: Katherine
Healthy Paws Is A-ONE!
I have checked out 10 pet insurances and Healthy Paws stood out on top of my list, out of all I had checked out. They were even better after signing up. They are overall the friendliest,caring,and prompt pet insurance company around.They are prompt at getting back to you when they receive the claim forms , and the payouts are sent within a week. I am so grateful for having them for my little Spanky he was admitted for pancreatitis at my vet office though he wasn't getting better, so I ended up at an emergency Hospital while it took a couple days to recover, than before he was about to come home his blood sugar dropped, bottom line he ended up with a rare illness called an insulinoma which is a tumor in the pancreas that puts out too much insulin, Now they recommend surgery to remove it or else he will die within 7 months. What a shock it was to our family. We would have never been able to handle all the high costs of all the tests and surgery if it wasn't for Healthy Paws, they make it possible for us to take care of our Spanky. We can now have him around a lot longer. I would not have been able to do it without Healthy paws,and to top it off they truly care about your pet,they truly want to know how your pet is doing.I also love the fact that they encourage pet adoption. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Diane
Trupanion Rocks!
Our little Jax, a 13 month old cairn got soo sick Easter Sunday. He started vomiting with diahrea and shaking non stop. I tried to hold out a few hours but i started to worry about dehydration. Good thing we went to the ER Hospital. Poor baby just had a bad tummy, but they gave him fluids and anti everything else. What a bill! But Trupanion came through! 90% reimbursement of the bill (minus deductable and office visit). Just like they say. If you are looking for a good company, pick Trupanion!
Insurer: Trupanion
By: Chris
Trupanion Rocks!
Our little Jax, a 13 month old cairn got soo sick Easter Sunday. He started vomiting with diahrea and shaking non stop. I tried to hold out a few hours but i started to worry about dehydration. Good thing we went to the ER Hospital. Poor baby just had a bad tummy, but they gave him fluids and anti everything else. What a bill! But Trupanion came through! 90% reimbursement of the bill (minus deductable and office visit). Just like they say. If you are looking for a good company, pick Trupanion!
Insurer: Trupanion Canada
By: Chris
Dependable Company that does all the work for you!
I recently had to have eye surgery for my year old Chinese Sharpei. Healthy Paws processed my claim within 24 hours, that's what you call service. They even send follow up email's to see how my Argus was recovering, what company does that? Healthy Paws is the smartest decision I ever made. Thank you again Healthy Paws for everything!!
Insurer: Healthy Paws
By: Tina
Wellness Refund Was Easy
I was very please that all three wellness claims (2 dogs) went smoother than I had expected. The form and fax was easy, the payment back was super quick... I will definitely renew !.... Great Job!
Insurer: Embrace
By: Ernest
Don't get it
We more than met deductible for the year and they have not paid one thin dime - go on the rip off complaint websites and you will see plenty of other complaints. Some people have lost hundreds of dollars, so I guess it could have been worse. Giving ASPCA a bad image.
Insurer: ASPCA
By: Sh
We are VERY happy with both the product & service.
We have two rescued sisters. They are a cross between chocolate labs and Rottweiller. They are parvo survivors. They are also happy and VERY energetic. We have been clients of your company since the day we adopted each other. You helped pay for their spaying and thankfully all we've ever had to use you for was wellness visits and shots, but as energetic as Hoy Sum (Happy) and Fi Lo (Joy) are, we are very glad your are there should their energetic natures cause us to require more of you then we want. Thank your for your product and your customer service. I have never had a problem submitting my claims nor in receiving reembursement from you. You are professional, quick and responsive. Thank you
Insurer: Embrace
By: Mrs.
Cancer Free After 2 Surgeries
An oral mass proved to be a melanoma, the most aggressive form of cancer. Heartfelt thanks to both West Coast Vet Dental Services and Canada West Vet Specialists located in Vancouver. Two surgeries successfully removed the tumor and surrounding tissue, leaving him cancer-free. Trupanion came through with flying colors, handling the claims quickly and kept in touch via email while processing and forwarding payment.
Insurer: Trupanion Canada
By: Dick