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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It has taken over a month to hear…
It has taken over a month to hear anything from them. Still have not been reimbursed for paying up front at the vets. They were quick to take my payment out when I bought the plan for my dog but yet still haven't seen what good this insurance is. At this this time I'm not sure if we will renew the insurance plan.
Insurer: Pets Best
By: rebecca aldrich
Figo has great customer service.
Figo had great deal but changed underwriters - and now price has doubled, and co-pays are higher. I can't change insurors as our dog has pre-existing condition. Customer service has always been very good.
Insurer: Figo
By: BettyOD
You have always taken care of us quickly and with genuine concern and yes we do recommend you to new pet owners
You have always taken care of us quickly and with genuine concern, and yes we do recommend you to new pet owners
Insurer: Trupanion Canada
By: Tim
Very prompt and friendly service!
Very prompt and friendly service! Thank you, Kreanna!
Insurer: Trupanion Canada
By: Stacy
Very helpful.
Very helpful. Prompt replies to my questions. Friendly staff.
Insurer: Trupanion Canada
By: Wendy
Very helpful experience with Allison
Very helpful experience with Allison
Insurer: Trupanion Canada
By: Darlene
Very good customer service
Very good customer service
Insurer: Trupanion Canada
By: Jason
Service is always excellent.
Service is always excellent.
Insurer: Trupanion Canada
By: Natalie
Trupanion Saved My Cat's Life!
Response time is exceptional and coverage is very comprehensive. When our pets get sick the coverage is not deleted or reduced. My Kramer has had health issues for most of his life. He is 13 now and was diagnosed with lymphoma at age 11. Before that it was irritable bowel disease. If I had not had pet insurance, I could not have afforded the specialized health care and medications necessary to treat his illnesses. My Kramer is thriving under his medical care, regardless of his underlying conditions.
Insurer: Trupanion Canada
By: Catherine
Great service
Quick to process claim, no nitpicking
Insurer: Trupanion Canada
By: Richard