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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Top Notch Pet Insurance
This is my first time obtaining pet insurance. I've heard some not so positive experiences from Vets and other friends about delays or denial of claims and I have to say, not only did they contact me within 2 business days about my first claim but they've already mailed my check for the entire wellness exam. I have not set up the direct deposit yet but I'm very glad to have that option which I'll take advantage of after writing this review.The only thing that would make this experience more perfect is if the Vets would work directly with insurance companies like Embrace that maintain excellent reviews by their customers!! Thanks Embrace for making a difference and setting the bar!
Insurer: Embrace
By: Audra
Great service
Getting health insurance for my dog was one of the best decisions I made. My claims are paid quickly and without hassle. I have to say that the service I get with Healthy Paws for my dog is better than the service I get from my own health insurance company. I usually get reimbursed for my claim within a week after filing it. They've even covered acupuncture for my dog after she had Bell's palsy. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Polyana
Novice Dog Owner
I have achieved my dreams of adopting a Toy Yorkie. After reviewing the many dog insurance policies out there, I chose Embrace. The ease of submitting her first routine claim was covered at 100% per the annual policy. I immediately received an email acknowledging the receipt of our claim and that they were working on our refund. Approximately a week later, I received a text that my check was on my way for the full amount. Also, I like having the option to have it directly deposited into my checking account. I think I picked a winner in Embrace.
Insurer: Embrace
By: Althea
Very good
Kept me informed by email as to the dispisition of claims during the process. Claims were quickly taken care of. Paid for surgeries, hospital stays and all meds.
Insurer: Trupanion
By: Lori
Very good
Kept me informed by email as to the dispisition of claims during the process. Claims were quickly taken care of. Paid for surgeries, hospital stays and all meds.
Insurer: Trupanion Canada
By: Lori
I wish human health insurance was this good
I have insured my dog through Healthy Paws insurance for two and a half years. We have been through giardia, a dog bite, a broken toe and most recently a toe amputation (those are only the ones I remember). Healthy Paws has been consistently wonderful through all my dog's mishaps. The speed in which they process the claim and reimburse is amazing. I highly recommend Healthy Paws to anyone who is looking for pet insurance.
Insurer: Healthy Paws
By: Jean
So far so great!
I enrolled both my chihuahuas in the Rewards Plus plan and the best part is that I was able to use my insurance right away with no waiting time (for wellness). So far I have gotten back way more than I was expecting. I'm skeptical of pet insurance but Embrace is slowly changing my mind about them. So far my experience has been great. I wish they were a little quicker with the claims but they are relatively fast!
Insurer: Embrace
By: Rhaysa
Excellent value and service
When my dog got hit by a car I submitted the claim from the emergency hospital and the follow-up at our regular vet and was reimbursed very quickly. I also received follow up correspondence asking how my dog was doing, which I thought was a very nice touch.
Insurer: Healthy Paws
By: Jessica
A Must Have Insurance, the best there is!
I have sung their praises before but I feel a need to do so again. Embrace is, by far, the best insurance company I've ever dealt with, of any kind. No matter how conscientious of a dog companion you might be, and no matter what perfect shape they're in or how you take care of them medically, some huge expense will eventually happen. This can break a family and make them choose between their rent payment or the appropriate treatment for the dog... with Embrace you don't have to make those horrible decisions. They pay 90% of your vet bills, provide wellness and dental care, for a reasonable annual fee. I have gotten my money back more than 20 times what I paid for it. Even my vet practice is completely sold and recommends Embrace exclusively now! Give it a try.
Insurer: Embrace
By: Mina
Some Problems but Customer Service is Excellent
First they lost the claim I sent it, but I am hoping that is not ordinary practice. They did, however, quickly go through the claims process once they finally figured out it was lost. But apparently the bills I receive from the vet have to be very precise since. For example, after my dog was injured, my bill stated $50 for prior service, which was the vet examining the injury. However, since they assume it's a prior balance owed, I now need to figure out how to get my reimbursement. I don't much care for the reimbursement process and wish that the process resembled my own insurance. Aside from that, they are always extremely friendly, seemingly concerned and very helpful.
Insurer: Trupanion Canada
By: Nikki