154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 29, 2013

You can never start too early

My puppy was not quite 4 months at the time of her accident. She had been sick the month before, and after a $2000 vet bill for two days I decided I needed to get pet insurance so this does not happen again. I had just paid my second monthly premium when Teagan broke her left femur. It needed immediate orthopedic surgery. The bill cam to over $5000. She now has to be kept calm and use her leg as little as possible for another 7 weeks. But I am grateful that that worry is not compounded with how we will pay for the cost of her bills. Trupanion was easy and fast with our reimbursement. They paid out as much money as I will pay in premiums for the next seven years.... that is amazing.

Insurer: Trupanion

By: Donna

Useful
May 29, 2013

They are THE BEST!

We decided to get pet insurance when our healthy malamute was around 8 years old. We went with Pets Best, recommended by a friend, and we're glad we did. They were great through his senior years, and during the last months of his cancer treatment. They even paid back $ for cremation costs. I have nothing but great things to say about this company, we're insuring our two new dogs with them now that our mal passed away, and I especially want to thank Bryn, who is perhaps the most helpful, and kind, insurance agent on planet earth!! Thank you! We'll be clients for the next many decades!

Insurer: Pets Best

By: Christina

Useful
May 29, 2013

Fabulous

our little fella has hip dysplasia and Embrace has been fabulous. I will FOREVER recommend Embrace for providing excellent coverage, customer service and prompt claim processing. They are WONFERFUL and did I mention FABULOUS!!!!

Insurer: Embrace

By: DJW

Useful
May 28, 2013

Beware if you have a large claim…..

I was quite happy over the years with Trupanion. Had a few small claims; nothing big. Until last month. Over the course of 2 hours, my dog became paralyzed in his back legs, due to a completely ruptured disc. Immediate spine surgery was needed, which was successful. So what do they do? Raise my monthly premiums by 37%. Shame on them. I also had to submit my claim 3 times, because "they never received it".

Insurer: Trupanion

By: tallpkb

Useful
May 28, 2013

Beware if you have a large claim…..

I was quite happy over the years with Trupanion. Had a few small claims; nothing big. Until last month. Over the course of 2 hours, my dog became paralyzed in his back legs, due to a completely ruptured disc. Immediate spine surgery was needed, which was successful. So what do they do? Raise my monthly premiums by 37%. Shame on them. I also had to submit my claim 3 times, because "they never received it".

Insurer: Trupanion Canada

By: tallpkb

Useful
May 28, 2013

Lifesaver!

Recently put pet insurance on our newly adopted shelter dog, only had him 1 month and after 17 days of pet insurance he broke his back paw (4 bones), the first 5 claims have been reimbursed 80% within 7 business days. We are right now around 3K in vet bills with surgery, plates, x-rays, etc etc...no hassle, they did have to request more medical records from two different vets, but communication, follow up e-mails, and live chat customer service have all been very pleasant and I've had no issues what so ever. Insurance policy is clear and easy to understand - very very pleased!

Insurer: Pets Best

By: CD

Useful
May 28, 2013

difficult to process a claim and get any money!!

They make you go through so much to get reimbursed. Basically, they hope you give up. With all the time I put into processesing a claim I could have worked those hours and made more money to pay for my vet bills. TERRIBLE

Insurer: Embrace

By: Jen

Useful
May 28, 2013

Warm and Friendly Service

Healthy Paws has been so great to work with! I recommend them every chance I get to my family and friends. Not only have they processed all my claims in a fast and friendly manner, they always take the time to check in on Molly and make sure she is doing better. I'm so happy I found Healthy Paws!

Insurer: Healthy Paws

By: Angela

Useful
May 28, 2013

Good except for usual & customary benefits limits

I've had this insurance for a couple of years now and it's always been easy to file a claim and they do always reimburse part of my bills without any hassles... however, I've never gotten anywhere near the 80% that they claim to pay... it's always far less than that- they claim this is because my actual bills are more than what they consider to be "usual and customary" costs. Which would be fine except that I'm not sure where they get those amounts from- I've had the same experience at multiple different vets in two states, so it seems that all vets charge more than what they believe is customary. Other than that insurance is fine, but I did opt for another carrier when I got a new dog last year- they pay 80% of the actual bill- no limits on the charges.

Insurer: ASPCA

By: Jennifer

Useful
May 27, 2013

So thankful for Healthy Paws!

I have used Healthy Paws insurance for two of my dogs, and their service has gone above and beyond for both! I have saved a great deal of money from unexpected medical problems with both dogs. The process of obtaining the insurance is incredibly easy, and the coverage policies based on the percentage of the vet bill are easy to understand and just make sense, unlike the confusing and complicated policies other insurance carriers use. I appreciate how quickly Healthy Paws processes claims and then sends re-reimbursement right back to you. Using Healthy Paws has been the best decision I've made as a pet owner. The peace of mind, friendly and professional quality of service, and the financial safety net Healthy Paws provides have been priceless!

Insurer: Healthy Paws

By: Alexa

Useful

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