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Review of claim
Trupanion did an excellent job of keeping me informed of the status of my claim. They were quick to respond and provided a detailed explanation of what was covered. In times like this, I am grateful to have good customer service.
Insurer: Trupanion
By: Lisa
First Claim Submission
We joined Embrace back in July and have had nothing but superb results with them. Unfortunately our dog had to have 2 teeth pulled and within 10 days we had the claim paid. Also took care of her yearly shots. So far all is great and we can only imagine in continuing this way
Insurer: Embrace
By: Derek
Excellent Pet Insurance Company
Always processes claims in timely fashion with no argument. I have had health insurance on my horses where getting a claim reimbursed was very difficult. I wish Embrace had health insurance for horses! I just had my daughter sign up her Cocker Spaniel puppy. I have a Lab, a Cocker Spaniel, and a Tabby cat insured by Embrace.
Insurer: Embrace
By: Amanda
Best pet insurance ever!
I have recommended Healthy Paws insurance to others and they are just as pleased with the service
Insurer: Healthy Paws
By: Sophia
Amazing experience
Such a great company. Quick and efficient. No problems whatsoever, so thankful!
Insurer: Trupanion
By: Katie
Amazing experience
Such a great company. Quick and efficient. No problems whatsoever, so thankful!
Insurer: Trupanion Canada
By: Katie
Totally exceeded my expectations - get EMBRACE!!!
Dealing with Embrace has truly been a pleasure! All of the material is clearly stated and well-organized. All of the staff I have encountered so far have been so polite, helpful and responsive.....and you all even follow-up - amazing and sooo appreciated!! Claims are paid very quickly - so glad I made the leap and tried pet health insurance! I think the wellness plan is fabulous too!
Insurer: Embrace
By: Cheryl
Outstanding on every level
We are delighted to have selected Trupanion as our pet insurance provider. They are extremely customer service oriented and processing and payment of claims is well organized and timely. No hassles ever. We highly recommend Trupanion. Top notch organization on every level.
Insurer: Trupanion
By: Angela
Outstanding on every level
We are delighted to have selected Trupanion as our pet insurance provider. They are extremely customer service oriented and processing and payment of claims is well organized and timely. No hassles ever. We highly recommend Trupanion. Top notch organization on every level.
Insurer: Trupanion Canada
By: Angela
Neurological/GI symptoms
Our siberian husky puppy started to show some GI symptoms and some swelling in his face. He is an 8 month old puppy that is always eating everything that he can get so we naturally thought that he ate something and it would pass. That was until his face started to swell up and he started to have really bad vomiting and diarrhea. Okay, so we then thought that maybe it was an allergic reaction alongside the possible bowel obstruction (by the way, my wife and I both have a medical background). So we thought to get him checked out just in case. Our vet wanted to do an X-ray just to try and see anything so we went for it, it showed nothing. When I got home from work he was super lethargic and when he lifted his head to look at me his one pupil was 6mm and really big and the other one was tiny at 1mm and he looked really crazy! We rushed him to an 24 hour animal hospital and he was hospitalize for 2 days in puppy ICU. During this time I called Trupanion and applied for their pre approval process and they said that it would take a lot longer because this was our first claim. I didn't expect it to take one day. To make a long story short, our total bill for an MRI, ultrasound and the transfer of care from our vet to the hospital plus all the medication and everything brought us home a healthy siberian husky and a bill of 4600$ and change. Trupanion was so efficient and prompt with filing our claim and reimbursing us that we didn't even realize that we were out the money for the
Insurer: Trupanion Canada
By: Jason