154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 30, 2013

Great Customer Service

I recently enrolled our two Silky "Terrorists" in Embrace's Wellness and Accident/Illness Plans after my previous insurer (Purina) exited the business. I found the enrollment process to be straight forward and easy and the communication with Embrace to be excellent. Subsequently, I took advantage of the Wellness Plan to have both dogs' teeth cleaned and was delighted to receive full reimbursement with 10 days of submitting my claim. I have been impressed by the efficiency of the claim submittal and review process, and the personal touch that the "Embracer's" extend in communicating with clients. Virtually all business is conducted electronically and Embrace really emphasizes keeping the client up to date on the status of claims. I purchased a high deductible policy to protect against the expense of catastrophic injury or illness, and I hope I never need the coverage. If, however, I do need it, my experience with Embrace thus far would suggest that the company will fair and responsive. The monthly e-mail news letter is also a great feature which I share with friends. Embrace, keep up the good work and try to maintain a personal touch as your business grows, as I believe it will.

Insurer: Embrace

By: Steve

Useful
August 30, 2013

Got a reply 4 days after claim was submitted

Claim reps are very polite, helpful, and professional.

Insurer: Embrace

By: Chris

Useful
August 30, 2013

Trupanion is great!

Our experience with Trupanion has been great! The claims have been paid in a timely manner and everyone we have dealt with at Trupanion has been very nice and helpful!

Insurer: Trupanion

By: Jean

Useful
August 30, 2013

Trupanion is great!

Our experience with Trupanion has been great! The claims have been paid in a timely manner and everyone we have dealt with at Trupanion has been very nice and helpful!

Insurer: Trupanion Canada

By: Jean

Useful
August 30, 2013

100% thankful I went with Healthy Paws

Healthy Paws deserves the most enthusiastic 10 rating I can give. I did quite a bit of research involving pet insurance before settling on Healthy Paws. Several articles I read about pet insurance suggested this was the most reputable company out there, however a small one. A personal conversation with the owner of the company settled all my worries about it being a smaller company, (they have a significant underwriter among other strengths). We signed up for the 90% coverage when our pure-bred was roughly three months old. We are SO grateful that we were proactive with this because about half a year later, he developed a series of ear, eye and skin infections. Each time, we had to take him in, get treatment, and the little guy was practically living in an Elizabethan collar. We finally realized there was likely a larger problem and switched vets upon further research. The new vet informed us that our dog was likely suffering from allergies. Who knew that so many infections could be the result of allergies? So we got our pup a blood allergy test and had him put on his first serums at that time. Healthy Paws covered 90% of the test and treatment, minus the office visit and $100 deductible. The first claim took about a week. But every claim since has been only a few days. Our pup was great for another year and a half, until we moved to a new house where the infections flared up again, this time with more severity. We were referred to a vet that specialized in dog dermatology

Insurer: Healthy Paws

By: Lise

Useful
August 29, 2013

amazing!!!

I can"t even put to words how relieving it is to have such amazing insurance. Ruby was extremely sick and no one, not even the vet, knew what the problem was until a series of tests were conducted. I didn't have to bat an eye at the cost of these tests which made a very stressful situation a lot more manageable.Thank you Trupanion for all of your care and efforts. From all of Ruby"s loved ones

Insurer: Trupanion

By: Julie

Useful
August 29, 2013

amazing!!!

I can"t even put to words how relieving it is to have such amazing insurance. Ruby was extremely sick and no one, not even the vet, knew what the problem was until a series of tests were conducted. I didn't have to bat an eye at the cost of these tests which made a very stressful situation a lot more manageable.Thank you Trupanion for all of your care and efforts. From all of Ruby"s loved ones

Insurer: Trupanion Canada

By: Julie

Useful
August 29, 2013

Peace of mind IS Pet's Best

My Little Zipper is protected rain or shine with Pet's Best Insurance ! From puppy to 5 year old, the best insurance for the best pet!

Insurer: Pets Best

By: Randy

Useful
August 29, 2013

Absolutely terrific to deal with

I can't say enough about Trupanion, their professionalism; how they keep the patient's human update; their compassion. I would recommend this company in a mini-second to my friends (just about all of whom are pet owners.

Insurer: Trupanion

By: Deanna

Useful
August 29, 2013

Absolutely terrific to deal with

I can't say enough about Trupanion, their professionalism; how they keep the patient's human update; their compassion. I would recommend this company in a mini-second to my friends (just about all of whom are pet owners.

Insurer: Trupanion Canada

By: Deanna

Useful

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