154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 03, 2013

Great!

We have nothing but great things to say about Healthy Paws. My somewhat accident prone pug has had his fair share of vet visits and every time I have sent in a invoice they email me the next day and it seems like I have a check no later than three days later every single time. They also follow up in a week with a personalized email asking how your pet is doing. We really love their customer service!

Insurer: Healthy Paws

By: Cheryl

Useful
September 03, 2013

Great coverage for your four legged loved ones

Definitely great coverage to have

Insurer: AKC

By: Marcie

Useful
September 03, 2013

Glad I'm with Embrace

when I decided to get this coverage. I spoke to a lovelywoman who was very informative and patient. She took all the information and waited tell I called to complete the coverage once I got my dog. She sounded as happy as I was when I called back to process the coverage. I'm glad we made the right choice and with with Embrace

Insurer: Embrace

By: Diane

Useful
September 03, 2013

Best Pet Insurance out there!!

Healthy Paws is the best pet insurance out there. I have 3 animals insured with Healthy Paws and anytime I have filed a claim they have been so fast in responding. I have never had a bad experience with them. Recently my 8 month old puppy had a very expensive elbow surgery.. I filed my claim on a Thursday and had my check by the next Tuesday. Absolutely amazing! Not only are they fast at refunding you they are so compassionate. I received an email from a rep at Healthy Paws checking on my puppy. Most insurance companies would not do that. I recommend Healthy Paws to everyone I know that has animals!

Insurer: Healthy Paws

By: Kelly

Useful
September 03, 2013

Heatlty Paws is the BEST!!

Words can't describe how highly we'd recommend Healthy Paws. In April 2013 we adopted two 8 week old pug litter mates, Yogi and Boo Boo. After researching multiple pet insurance plans, we chose Healthy Paws days after adoption ($250 deductible, 90% reimbursement). We never anticipated any major medical issues with puppies so young. In August, we took a 10 day vacation and left them with relatives. Upon our return it was obvious Yogi had serious problems walking. We immediately took him to the vet who did x-rays and then referred us to a veterinary neurological clinic. The veterinary neurological clinic performed an MRI and found Yogi, had spinal stenosis that was aggravated by an acute concussive spinal injury. The x-rays and MRI cost over $2,000! The vet submitted the claim to Healthy Paws and we received a check in just over two weeks! Healthy Paws has also contacted us by email to see how Yogi is recovering. What great customer service, if only humans had the same service from their health insurance companies. As for, Yogi, he is recovering slowing, being on crate rest for 4-8 weeks, though he gets more chipper every day. He's looking forward to, again, playing with litter mate and best buddy, Boo Boo.

Insurer: Healthy Paws

By: Steve

Useful
September 03, 2013

No hassle, quick processing

Healthypaws is great. We left the claim form with the vet, they faxed it in and we had our check in less than week. No hassle at all.

Insurer: Healthy Paws

By: Rob

Useful
September 03, 2013

Great customer service!

Our dog recently had a complicated, severe traumatic tooth fracture. The tooth had to be extracted by a dental veterinarian specialist and our dog also required post-operative medications and follow up. My husband and I, as well as our 9.5 year old dog, were pretty upset and scared about the whole ordeal. Healthy Paws helped ease the stress of this injury and surgery with their great customer service and timely turn around process. My husband told me last week that we have a check coming from Healthy Paws and I was astonished that any insurance company would send payment so quickly. I wish our own insurance policies were this efficient! The customer service department is fantastic and we have been very pleased and satisfied with the handling of our claims. There have been no surprises or "read the fine print" hassles from Healthy Paws. The only thing I think that could use some improvement is being able to submit claims electronically rather than on paper but I understand Healthy Paws works with a lot of animal care providers and this may not be possible. That is the only reason I gave the rating of 9 instead of 10 is having to print out the form and bring to the vet (which we usually forget to do, then we have to send later) rather than an electronic process. Keep up the great service Healthy Paws and I would definitely recommend them!

Insurer: Healthy Paws

By: Kristin

Useful
September 03, 2013

Great ... thus far

Before we adopted Tank in late July, I already researched pet insurance companies and decided on Embrace. I arranged insurance for him before I even brought him home. I decided the Wellness Rewards was worth the money for us, since the monthly cost is lower than the amount you may use. So far, I have only submitted 2 Wellness claims (his 2 booster shot visits). Both claims were paid in a short time period (a week or less). I'm am currently happy, and hope to remain happy with the decision to purchase insurance on him. I also, hope I only need to use the Wellness portion of our policy.

Insurer: Embrace

By: Amy

Useful
September 03, 2013

Thank you

our Harley was diagnosed with cancer in Jan 2013 and was not given much time. It is 7.5 months later and ASPCA has been with us the entire time. they have paid our claims in a timely manner to help with the financial burden of taking care of our baby. They have also called us several times just to check on him. John at ASPCA has been the BEST.

Insurer: ASPCA

By: Jennifer

Useful
September 03, 2013

Completely happy :-)

I am very happy with the service and peace of mind i get with Embrace. Everything is very clear and communication is great. I have processed several claims for my two dogs now with no problems.

Insurer: Embrace

By: Valerie

Useful

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