154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 16, 2013

Claim handled quickly

I have a goldendoodle puppy. She was diagnosed with a UTI at about 3 months old. Her claim was processed very quickly and it was very easy - I just had the vet sign the claim form and make a copy of her records and invoice and faxed everything in. The claim was covered at 90%.

Insurer: Trupanion

By: Debbie

Useful
September 16, 2013

Covered heartworm and vaccine 100%

I assumed heartworm meds would not be covered at all, but was very pleasantly surprised that it was all covered.

Insurer: Embrace

By: Peg

Useful
September 16, 2013

impressive!

Prompt, courteous service and easy to understand claims process. Or first bankclaims went smoothly and quickly and the cheque received. What surprised me most was the follow-up email asking how our Katie was doing following her surgery - amazing customer service!

Insurer: Healthy Paws

By: Jane

Useful
September 16, 2013

Problem with every single claim ever made!

I am so furious and frustrated with this insurance company because of all the stress it causes my family and myself. I have never had a claim go through with them without having to fight for a claim in which they left out. I invested in the highest level (secure 4) and they would not cover an ear infection until I called them to complain about that. They also did not cover my dog's annual exam, vaccination and heartworm prevention even though it is stated on every one of their pamphlets and forms that it is covered through secure 4. I find it ridiculous that I have to follow up with them every single time I make a claim and they can't seem to get their own plans right. I thought pet insurance was supposed to put me at ease, but instead I feel like all my money is just being flushed down the drain because they refuse to compensate me for most things I claim. What's the point on investing in this then?

Insurer: Petsecure

By: Anny

Useful
September 15, 2013

comes through in the end

I am very thankful I have embrace insurance as my dog has had numerous problems this year. While the last payout took two months which was the longest time they still came through.

Insurer: Embrace

By: debbie

Useful
September 15, 2013

Leo FHO procedure for his shattered femur!

I really enjoyed using trupanion! Our vet submitted the claim on our behave, they requested all applicable medical history and kept me up to date with emails. They responses promptly to any email questioned I had and mailed me a cheque in a timely manner.

Insurer: Trupanion

By: Chantell

Useful
September 15, 2013

Leo FHO procedure for his shattered femur!

I really enjoyed using trupanion! Our vet submitted the claim on our behave, they requested all applicable medical history and kept me up to date with emails. They responses promptly to any email questioned I had and mailed me a cheque in a timely manner.

Insurer: Trupanion Canada

By: Chantell

Useful
September 15, 2013

***** Excellent

I am grateful for all that Trupanion has done to restore my dog to good health without any unnecessary delays. Their professionalismand commitment to pet wellness is to be commended.

Insurer: Trupanion

By: Arlene

Useful
September 15, 2013

***** Excellent

I am grateful for all that Trupanion has done to restore my dog to good health without any unnecessary delays. Their professionalismand commitment to pet wellness is to be commended.

Insurer: Trupanion Canada

By: Arlene

Useful
September 15, 2013

EXCELLENT

We have had too many issues with our puppy who just turned one year old. Who would've thought he would have knee problems that required surgery and medication! And who would have thought he'd ingest part of his cone (numerous times) he had to wear while recovering. Luckily, we were smart enough to insure him with Healthy Paws Insurance. The coverage was great and the claims were processed so fast we couldn't believe it. Healthy Paws gives us the piece of mind when something unexpected happens. Best pet insurance plan ever!

Insurer: Healthy Paws

By: Dawn

Useful

Compare top pet insurance providers plans.