154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 29, 2025

Emergency vet hospitalization

My puppy (8m old, male, mixed breed) was coughing for a week and suddenly got very sick overnight. We rushed him to our local emergency vet where he was diagnosed with pneumonia, GI upset, and dehydration. They admitted him and kept him overnight for iv fluids and antibiotics. Once he was stable, he was discharged on oral antibiotics and followed up with his vet two weeks later for an exam and x-ray. At this exam he was found to still have some lingering pneumonia, and was put on an additional week of antibiotics. We just had our second follow up appointment today and he was totally cleared—all better! In total, the care for my pup amounted to around $3,500, an overwhelming amount for a young couple in our 20s. Luckily, Pets Best approved both claims (the emergency vet and the first follow up—I’ve just submitted the claim for our second follow up appointment)—leaving us responsible for only about $1,200 of the total cost. A MUCH more manageable amount. Plus, since our deductible is met now and our plan is unlimited, we have peace of mind in case anything else happens this year. For only about $20/month, getting our pup insured with Pets Best was a game changer and we’re so grateful we made this decision.

Insurer: Pets Best

Veterinarian: Fisherville Animal Hospital

By: Tali

Useful
January 29, 2025

Dealing with Cushing

My pet has Cushing disease and as a result needs monthly refills of his medication which can become costly. Pet Best reimburses me for at least 80% of what I pay which is very helpful and very appreciative. They inform you right away of the status of your claim and then reimburses you in a timely fashion.

Insurer: Pets Best

Veterinarian: Garden City Park Animal Hospital

By: sandy

Useful
January 29, 2025

Lola - Dealing with Bladder cancer

It had been a very long and stressful year dealing with my dog Lola fighting against cancer. Lot of doctor visits, medication and chemo sessions that would not be possible without the support of "PetsBest" insurance. It helps to alleviate the worry knowing that she can receive her treatment without worrying about high medical bills. We still have to pay for those expenses, but the "Claims" process is easy to follow; the company refunds are processed very quickly at 90% rate after deductible which for sure helps to keep the treatment going

Insurer: Pets Best

Veterinarian: Cole Veterinary Hospital at Harmony

By: MARIA

Useful
January 29, 2025

Amazing

Having pet best insurance was extremely easy to use and helped financially.

Insurer: Pets Best

Veterinarian: VCA Sunset Animal Medical Center

By: Wendy

Useful
January 29, 2025

Horrible Pet Insurance

Horrible Pet Insurance! I had insurance with this company for 3 years. They raised my premium every year, which was more than doubled by the 3rd year. I had accident insurance and when my dog needed a CrCL knee ligament surgery after partially tearing it hiking and then fully tearing it playing stick shortly after. She was diagnosed by 3 vets to need surgery for an orthopedic injury, the company claimed it was an "illness" not an accident to they didn't have to pay the claim. I fought it in appeals, and they still claimed it was a "disease" my dog had, so wasn't an accident they didn't want to pay for. Horrible! I am out thousands of dollars for something I had pet insurance that should have covered. Please don't fall for their scams!

Insurer: ASPCA

By: Jennifer Boisvert

January 29, 2025

Very helpful

Fast response and very helpful in getting my claim processed. Just Outstanding!!!

Insurer: Embrace

By: Daniel Falcon

Verified January 29, 2025

It was easy to fill out the Claim and…

It was easy to fill out the Claim and the response came quickly

Insurer: Spot

By: Anna Ivanets

Verified January 29, 2025

coverage is great

coverage is great, response is quick and decisive, great experience over the past 3 years with Spot!

Insurer: Spot

By: Bernard Roy

Verified January 29, 2025

Terica (may be misspelling) Thank You

Terica (may be misspelling) was professional, very detailed and friendly and got me through the process quickly and easily I was very pleased

Insurer: Nationwide

By: Brandon

January 29, 2025

Easy submission

Easy to follow directions for submission of claim

Insurer: Embrace

By: Briana

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