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Wonderful Safety Net!
Vet bills can be very, very expensive! I recently submitted two claims for my beloved cat, Pepper. It is so easy to do, especially if you have home fax capability. ASPCA's response time was great and I was amazed to actually receive a phone call to let me know my check was being processed, and on it's way. I found the representatives to be most polite and charming to speak with. What a very nice customer service experience! I am very glad I signed up for this insurance. Thank you ASPCA. What a wonderful organization you are!
Insurer: ASPCA
By: Delia
Flawless
Well organized, well informed, well done. Great comunication and prompt answers for all my needs. Clear, concise and straight forward...
Insurer: Embrace
By: Gerardo
Great coverage
My dog developed a very bad cough and it cost us thousands of dollars treating her. We were able to get about half of the vet costs back which was incredibly helpful. The customer service I received from ASPCA was really great.
Insurer: ASPCA
By: Rebecca
Thank you!
My 15yo cat , Tucker, was recently diagnosed with cancer and had to be put to sleep. I sent my claim forms in for tests, euthanization, and creamation to Pets Best. Within 24 hours, they sent me an email expressing their symapthy for my loss and automatically updating my policy to remove Tucker. I appreciate this so much, as I was dreading having to call and explain my situation. Thank you, Pets Best, for taking away some of the discomfort associated with my loss.
Insurer: Pets Best
By: Gina
Great response!
We had our claim processed in less than a week for our cat's hospitalization. Trupanion delivered exactly what they say in their marketing.
Insurer: Trupanion
By: Neil
Great response!
We had our claim processed in less than a week for our cat's hospitalization. Trupanion delivered exactly what they say in their marketing.
Insurer: Trupanion Canada
By: Neil
WOW! First claim and paid ever so quickly!!!!
I cannot believe that was less than 24 hours and my claim was already paid!!!! I am glad to know that I can rely on them if anything else happens to my pet(s)...... Hoping nothing does happen to them! Thanks Pets Best!!!!!
Insurer: Pets Best
By: Cindy
Great service!
I took my Greyhound Butter for a tooth cleaning and she required some extractions. Trupanion and my vet made submitting the required paperwork for insurance coverage easy and I rec'd the reimbursement check in less than 10 days !!
Insurer: Trupanion
By: Lisa
Great service!
I took my Greyhound Butter for a tooth cleaning and she required some extractions. Trupanion and my vet made submitting the required paperwork for insurance coverage easy and I rec'd the reimbursement check in less than 10 days !!
Insurer: Trupanion Canada
By: Lisa
Good to Fair Response to Claim
Our hound mix, Spike, was poisoned by another dog's meds at the beginning of the weekend, when my normal vet was unavailable for the emergency. By the end of the weekend, we had a $2,500 claim, and fortunately the emergency vet was able to save him with guidance from the ASPCA poison control hotline. After the deductible and deductions for items charged over the 'usual and customary charges' - about $200 excess, we recovered about $1,650, not counting the charge for their own poison control call (which they could not verify until I sent in the credit card bill, even though it had their own case number on it). The rest of the claim was handled quickly. Still, it was valuable to know that most of the event was covered and made it easier for us to make the best decisions for his ongoing care. We'll certainly keep this insurance.
Insurer: ASPCA
By: Maureen