154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 08, 2013

Very bad plan

My dog started getting sick in September. He was diagnosed with diabetes in October. October was the beginning of a new plan period. Because he started becoming sick in September but didn't get treatment until October, ASPCA would not cover any of his expenses. They said since he showed symptoms of his disease during a different plan period, he was not eligible to receive any reimbursement. This doesn't make sense and is very unfair.

Insurer: ASPCA

By: Lynda

Useful
December 07, 2013

Good but initial documentation could be better

Overall, I am very pleased with Healthy Paws. They genuinely seem to care about the health of my pet, reimburse me quickly, and make filing claims relatively fast and easy. My only complaint was my first experience with filing a claim. I submitted my dog's medical history repeatedly and would still get auto-generated emails asking for more documentation. The problem was I never knew what they were specifically asking for. After several calls and email exchanges I was eventually able to sort it out. Since the initial paperwork filing, my experience with Healthy Paws has been extremely pleasant. Also, I am happy to say that the cost of the insurance is reasonable and it has already paid for itself in terms of helping lessen vet costs. Therefore, I would definitely recommend Healthy Paws to another pet owner.

Insurer: Healthy Paws

By: Nicholas

Useful
December 07, 2013

LOVE Them

Hello, I currently have 6 dogs and 1 cat insured with Healthy Paws Pet Insurance. I switched from another well-known pet insurance company to Healthy Paws, and I'm so glad I did. Healthy Paws has processed all my claims easily and very quickly, and I've submitted a lot of claims because I have so many. Often my claims for an existing condition are processed in only 1 day or less. Of course newer conditions can take slightly longer, as they have to look over the medical records, but even then it's usually processed within 7-10 days. And when I call them, all of their people are very customer friendly. Additionally, they will even periodically send me an email to check on one of my dogs if they've developed a chronic condition. Many people I meet don't have pet insurance because they've heard bad stories about the other companies, as many of them have strict guidelines and limits on coverage. Through my research, I found out that Healthy Paws has NO yearly or per incident limit on coverage, so I can have peace of mind. And compared to the last company I used, Healthy Paws is significantly cheaper and has never given me a hassle over processing my claims. We'd have no savings by now if it wasn't for having this pet insurance. The very reasonable monthly fee is more than worth it if your dog/cat develops cancer or seizures and needs an MRI or chemo....this has happened multiple times to me over the past few years. You don't want to sacrifice your companion's hea

Insurer: Healthy Paws

By: Renee

Useful
December 07, 2013

The best thing I did

When you bring your sick pet in to the Vet, it will quickly amount to a costly bill when the needed blood tests/xrays,medications are prescribed. The one sure comfort I had is that I had Embrace to help me pay those bills so my sweet pet could get well. Although I barely used the policy for the first few years, it has been a pure Godsend this year with the huge orthopedic surgery bills, rehab etc. and now with this new case of enteritis. I have been highly recommending Embrace to all my friends adopting/purchasing a family pet. I gave it a 9 because the day I adopted my dog, I brought it to my Vet who wrote in his medical record that he thought my dog might have a skin allergy or just poor care from being on the street/shelter life. Embrace considered that notation a pre-condition because of that early visit. Sure enough, after time, my little one does have allergies but the shots/tests were/aren't covered.

Insurer: Embrace

By: kathleen

Useful
December 07, 2013

Excellent service.

My first time having pet insurance and I picked the right one. Excellent service and the representatives are great. Make it easier to just take care of my dear cat.

Insurer: Embrace

By: Patsy

Useful
December 07, 2013

very efficient and responsive

Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.

Insurer: Trupanion

By: Janice

Useful
December 07, 2013

very efficient and responsive

Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.

Insurer: Trupanion Canada

By: Janice

Useful
December 07, 2013

Good Experience with our Claim

Our dog had a cyst removed from his snout. ASPCA's claim forms were easy to complete and the payment came in about 2 weeks.

Insurer: ASPCA

By: Diana

Useful
December 06, 2013

Excellent service

I received a one month free Trupanion policy from my vet. 2 weeks later my 6month old pup got diarrhea that he couldn't shake. He was getting dehydrated and I couldn't get enough water into him so I took him to the vet. He had to stay overnight and was ultimately diagnosed with a parasite that requires some pricey meds. Trupanion covered $1900 of the $2500 bill, I was impressed as I was expecting that a "free" trial would have me on the short end of the stick. The vet had put through a pre-authorization with the ins. co so I was aware that they would cover it which was reassuring as well.

Insurer: Trupanion

By: KM

Useful
December 06, 2013

Excellent service

I received a one month free Trupanion policy from my vet. 2 weeks later my 6month old pup got diarrhea that he couldn't shake. He was getting dehydrated and I couldn't get enough water into him so I took him to the vet. He had to stay overnight and was ultimately diagnosed with a parasite that requires some pricey meds. Trupanion covered $1900 of the $2500 bill, I was impressed as I was expecting that a "free" trial would have me on the short end of the stick. The vet had put through a pre-authorization with the ins. co so I was aware that they would cover it which was reassuring as well.

Insurer: Trupanion Canada

By: KM

Useful

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