154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,466 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 09, 2014

Fast turnaround

My dog has been covered at Pets Best since she was a puppy. We have the illness and accident coverage as well as the Wellness plan. Pets Best has always been quick and efficient when processing our claims, and to date we have always been approved for reimbursement. Our latest claim was for an emergency eye surgery, and our experience speaking with customer service was helpful and courteous.

Insurer: Pets Best

By: Maude

Useful
January 09, 2014

Nothing but positive experiences!

I have been an Embrace policy holder for several years. Every time I need anything - from signing up, to updating cat and contact information, to filing claims - every interaction is positive. Everyone at Embrace has been helpful, friendly, and prompt. Veterinary care is very expensive, and even more so if you have to visit the ER, so my Embrace policy and their customer service has provided great peace of mind.

Insurer: Embrace

By: Jen

Useful
January 08, 2014

Great Dane- ACL Surgery

Embrace is amazing! They were fast and friendly when my great dane tore his ACL and had to have surgery. His surgery was hard but Embrace tried to help in any way possible.

Insurer: Embrace

By: Madison

Useful
January 08, 2014

Great service!!!

I purchased pet insurance for my dog when he was a puppy thinking maybe one day he would be hit by a car, need a surgery, or something like that. I never ever expected him to develop epilepsy. He is only 2 and the cost has been crazy, but Trupanion has not made it difficult to be reimbursed - payment comes quickly. I appreciate everything they have done for us.

Insurer: Trupanion

By: Frances

Useful
January 08, 2014

Great service!!!

I purchased pet insurance for my dog when he was a puppy thinking maybe one day he would be hit by a car, need a surgery, or something like that. I never ever expected him to develop epilepsy. He is only 2 and the cost has been crazy, but Trupanion has not made it difficult to be reimbursed - payment comes quickly. I appreciate everything they have done for us.

Insurer: Trupanion Canada

By: Frances

Useful
January 08, 2014

Happy we have Embrace Insurance

We are very happy we chose Embrace Insurance. We have a puppy (7 months) and have had a few puppy problems that have added up. They are quick to respond when you fax them your vet bills-and send you an e-mail when the claim is in process. They also send you an e-mail, as to what was covered and send the check out quickly. Their customer service on the phone is very professional and helpful. I also purchased the wellness care and was glad I did. We are very happy with Embrace and would highly recommend!!! You never know what will happen and you want to be prepared-especially when it comes to your pet!!

Insurer: Embrace

By: Laurel

Useful
January 08, 2014

Embrace Responds Immediately

I recently enrolled all 3 of our dogs with Embrace. After my former dog insurance company was acquired, I experienced a decline in service. I researched other pet insurance providers and learned about Embrace on the web site http://www.petinsurancereview.com/dog.asp. I liked their combination of wellness with illness and accident coverage. I am pleased that real people get on the phone when I call and give me clear answers to my questions -- altho I wish they wouldn't call themselves "embracers"-- but that is a style over substance issue. Embrace's web site is up to date on tracking all claims which also makes things very customer-friendly. Bottom line-- Embrace does exactly what it says it is going to do and responds immediately to submitted claims.

Insurer: Embrace

By: June

Useful
January 08, 2014

Excellent! Human health insurance should take note

My little pup had a rapid onset virus that caused vomiting and quickly resulted in dehydration. I sought emergency care for her at my vet. The treatment and expense were non-trivial. Healthy Paws worked extremely professionally and quickly with my vet to process my claim. I had no idea it would be this easy!

Insurer: Healthy Paws

By: Shannon

Useful
January 08, 2014

Wonderful Experience!

Everyone I have dealt with has been extremely pleasant and helpful. I never expected as many health issues with my puppy initially but they have made each experience calm and they truly care. My veterinarian has also said you are the best at talking with and dealing with that they have come across so far and we live in the sticks so it's been very easy.

Insurer: Trupanion

By: Jan

Useful
January 08, 2014

Wonderful Experience!

Everyone I have dealt with has been extremely pleasant and helpful. I never expected as many health issues with my puppy initially but they have made each experience calm and they truly care. My veterinarian has also said you are the best at talking with and dealing with that they have come across so far and we live in the sticks so it's been very easy.

Insurer: Trupanion Canada

By: Jan

Useful

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