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Great
Trupanion was great to work with. I do believe it helped to receive pre-approval before surgery. After surgery, there were no problems or questions from Trupanion. It really helped having the insurance for us to make the decision on which surgery we wanted for our Bella.
Insurer: Trupanion
By: Freeman
There is no other pet insurance company that does.
My 1.5 year old foster Pit Bull needed a surgery to freeze and remove the eyelashes growing on the inside of her eyelid. And an ophthalmologist had to do it. Trupanion came through (as expected) and was very speedy with their handling of getting the procedure pre - approved (which guaranteed reimbursement) and processing the claim with payment. They're very transparent, and I like that they offer only one simple plan that covers 90% of accidents and illnesses.
Insurer: Trupanion
By: Carly
There is no other pet insurance company that does.
My 1.5 year old foster Pit Bull needed a surgery to freeze and remove the eyelashes growing on the inside of her eyelid. And an ophthalmologist had to do it. Trupanion came through (as expected) and was very speedy with their handling of getting the procedure pre - approved (which guaranteed reimbursement) and processing the claim with payment. They're very transparent, and I like that they offer only one simple plan that covers 90% of accidents and illnesses.
Insurer: Trupanion Canada
By: Carly
Great service!
Prompt. Easy to use. Love the on line features, which work well for me.
Insurer: Trupanion
By: Chris
Great service!
Prompt. Easy to use. Love the on line features, which work well for me.
Insurer: Trupanion Canada
By: Chris
The best thing I ever did for my fur baby!!!!
Even though my fur baby is only a year old, I am so happy that I enrolled her with Trupanion. When an unexpected condition arose, I knew I would be able to provide the medical care she needed. Numerous visits and prescriptions have been reimbursed into my checking account within 2 weeks.
Insurer: Trupanion
By: Danielle
The best thing I ever did for my fur baby!!!!
Even though my fur baby is only a year old, I am so happy that I enrolled her with Trupanion. When an unexpected condition arose, I knew I would be able to provide the medical care she needed. Numerous visits and prescriptions have been reimbursed into my checking account within 2 weeks.
Insurer: Trupanion Canada
By: Danielle
Trupanion works well, walks the walk.
Have submitted two claims to Trupanion for stifle surgeries for my 2 year old dog, Dexter. They paid as we expected in a timely manner. The process was straightforward, all contacts with personnel were cordial, friendly, responsive and helpful. Highly recommended.
Insurer: Trupanion
By: David
Trupanion works well, walks the walk.
Have submitted two claims to Trupanion for stifle surgeries for my 2 year old dog, Dexter. They paid as we expected in a timely manner. The process was straightforward, all contacts with personnel were cordial, friendly, responsive and helpful. Highly recommended.
Insurer: Trupanion Canada
By: David
Healthy Paws is like having a Fairy Godmother!
When our young girl, Libby, ruptured one cruciate and badly tore the other, we'd only had our HP coverage for a few months. Even though the literature said that she'd be covered, we wondered through how many hoops we'd have to jump in order to get the reimbursement. Not only did HP e-mailed within an hour or two of receiving the faxed invoices from my vet, but we received our reimbursements within two weeks, and without any extra work on our part. When a complication sent Libby back for more surgery, not only have the invoices been processed quickly, but they've called/e-mailed us to see how she's recovering! My husband had a hip replacement several months ago, and we're still struggling with our insurance carrier to get the surgeon, anesthesiologist, et al paid. Healthy Paws is more like our Fairy Godmother: we call out for help, and PRESTO! it's all done . . . AND they do it with kindness and a virtual hug. It's stressful enough trying to keep a smart, young, active dog entertained post-surgery while, at the same time, keeping her quiet and sedate. I am SO grateful I'm not having to wrestle with an insurance company over hidden exclusions, or worry about how we're going to afford to repair our broken pup. We couldn't be happier we made the decision to insure our dogs with Healthy Paws!
Insurer: Healthy Paws
By: Perri