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great customer service
Trupanion was great with everything. Just wish the claim process was automatic instead of getting pre approvals or paying up front and getting reimbursed
Insurer: Trupanion
By: Mathew
great customer service
Trupanion was great with everything. Just wish the claim process was automatic instead of getting pre approvals or paying up front and getting reimbursed
Insurer: Trupanion Canada
By: Mathew
Speedy
I just signed up for EMBRACE a few months ago.I received my payments very quickly for my cat's blood work and dental cleaning. The emails were very helpful thank you ! Tracey
Insurer: Embrace
By: Tracey
Used to be great, now worthless
They just denied a claim for by dog's rectal inflammation because 4 months ago he had a claim for an ear infection. This is such a huge switch from when I first had Embrace Pet Insurance, where almost everything I sent in was covered. It was so easy. Now each time there is some odd reason for them not covering it. I am going to begin looking at other providers.
Insurer: Embrace
By: Peter
WONDERFUL!!!!!
My little Macy (cat) was diagnosed with asthma in 2013 and had 2 expensive emergency trips...he is maxed out with that part of the insurance but at times the poor boy gets constipated and has a few vet trips...I am so very thankful I signed him up in 2007 never knowing what the future would bring. They reimburse quickly and even for his medicine! He has better insurance than me!!! I LOVE the folks at ASPCA insurance-top notch customer service EVERY time I call. For a sacrifice of going out to dinner once a month you have peace of mind if your pet gets ill.
Insurer: ASPCA
By: Patti
Embrace Pet Insurance was one of my best choices
My dog suffered from gastroenteritis, acid reflux and lost a lot of weight while I was away for a month. After testing, he was diagnosed with Addison's 2. After submitting my first claim, I got a response within 1-2 weeks. I reached my deductible and when I submitted my second claim, I received a check in less then a week. The staff has been very helpful and very cordial. I have to say, investing in Embrace Pet Insurance was the best decision I have made made for my dog, my best friend, Bear
Insurer: Embrace
By: Christine
best investment ever
Before we got our first dog we heard horror stories about huge vet bills to cover surgeries for dog bites, ingested toys and sprained joints. We decided to get health insurance after our dog got bitten the second time and needed emergency surgery which cost a fortune. We didn’t regret it for a second. Though, people warned us about insurance companies, we had only the best experience with Healthy Paws. When my second dog got severe diarrhea this January and we had to visit the vet over and over again, they covered our bills with no hassle. Since the treatments were not effective for over two month, we eventually had to have an ultrasound done to get a better diagnosis. Again, the bills were paid with no problem. Filing a claim is simple via email, the claim is approved within 24h and the check arrives by mail in a week or so. Moreover, HealthyPaws always send a nice email to see how our babies are doing. Since we had the diagnosis (inflammatory bowel disease) and we have targeted treatment, our dog is doing much better. He haven’t had diarrhea for over 2 weeks now, and he is back to his happy himself. It’s a relief to know that we don’t have to hesitate to get the best health care for our dogs due to the vet bills. Health Insurance is definitely an investment but you are happy to have it when you need it!
Insurer: Healthy Paws
By: Edina
Ok insurance company
I have two insurance companies and this one pays the best; however if they are your secondary - it will take a lot of time to get reimbursed and many phone calls and anxiety. The employees have always been helpful --- but still I've have to reopen claims (on same condition) even after send EOB of other provider. I will be canceling the other insurance so I can only deal with the one.
Insurer: Trupanion
By: Donna
Ok insurance company
I have two insurance companies and this one pays the best; however if they are your secondary - it will take a lot of time to get reimbursed and many phone calls and anxiety. The employees have always been helpful --- but still I've have to reopen claims (on same condition) even after send EOB of other provider. I will be canceling the other insurance so I can only deal with the one.
Insurer: Trupanion Canada
By: Donna
Takes the financial worry out of caring for my dog
My pure breed dog has had several health issues including major knee surgery. healthy paws has processed every claim within one day of receipt and paid to policy limits. Health Paws is wonderful! They even follow up and ask how my dog is recovering after surgery. Best decision I have made in a long time. Thank you!
Insurer: Healthy Paws
By: Sara