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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My claim was canceled due to the claim…
My claim was canceled due to the claim form missing. Takes a lot longer to process compared to Embrace and they don’t need a cover form.
Insurer: MetLife
By: Kennith Kruger
I sent an email at 11:31 pm about a…
I sent an email at 11:31 pm about a claim that partially processed incorrectly. One minute later, I received a nonautomated response!
Insurer: Pumpkin
By: Susan
Paid All Year, Every Claim Denied
I’ve been paying about $85 a month for the last 12 months and filed 3 claims. All 3 were denied for what felt like very minor or “technical” reasons. What’s the point of paying for pet insurance if nothing is actually covered? I expected some help with my pet’s bills, not excuses. I’m very disappointed and will be looking for a different company—anyone considering this insurance should read the fine print very carefully.
Insurer: Pets Best
By: Joseph H
Aileen was very patient with me and…
Aileen was very patient with me and provided detailed information also answered all my questions and concerns. Thanks so much
Insurer: Fetch
By: Sharmaine Haylock
The process of my claim review was good…
The process of my claim review was good and reasonable.
Insurer: Fetch
By: Sylvia
Amanda was great
Amanda was great - thorough and direct. Got me the information I needed and got me on with the rest of my day efficiently.
Insurer: Fetch
By: MARK NESSEL
I could understand the gentleman that…
I could understand the gentleman that helped me.
Insurer: Nationwide
By: Margaret Throne
Very easy to enroll
Very easy to enroll
Insurer: MetLife
By: Jacqueline Martinez
Policy was 65.16 but was charges…
Policy was 65.16 but was charges 123.00. Not sure why.
Insurer: Nationwide
By: customer