217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 07, 2025

The claim process is simple and payment…

The claim process is simple and payment comes within a few days

Insurer: MetLife

By: Jerome Alessi

July 07, 2025

Do not use fraudulent company

I submitted a claim for a critical and necessary surgery—our dog had bone exposed. ASPCA Pet Insurance repeatedly claimed they never received the medical records and closed the claim. I resubmitted everything, only to be told it was now a duplicate—and they closed it again. This company is a total FRAUD. I’m cancelling my policy immediately. They cheat American consumers and jeopardize the health of our pets with their shady practices and endless runarounds. ASPCA Insurance, you are a disgrace. The worst insurance company I’ve ever dealt with.

Insurer: ASPCA

By: PV

Verified July 07, 2025

Horrible Company

I had my pet insurance through 24hour Pet Watch - they decided to no longer do insurance so they sold my plan to Hartville. I am now paying more $34.00 more and I have less coverage. Customer Service horrible! I was able to summit claims for prescription food and wellness visits but not with this company!! Do not get your insurance through Hartville.

Insurer: Hartville

By: Patti

Useful
Latest 1 comments
Posted: | By: Nancy Danch

I agree. I am informing everyone I know NOT to do business with this company.

Verified July 07, 2025

Breathing easier

Pets Best allowed us to get the necessary test done for our boy. Due to his age and having his first seizure at 7.5 years of age it was assumed he had a brain tumor. After his MRI and blood work we found that he doesn't have a tumor or underlying infection and are very grateful to the doctors and Pets Best.

Useful
Verified July 07, 2025

Claims Paid Quickly

Every claim we have submitted has been processed and paid quickly

Insurer: Pets Best

By: Janay

Useful
Verified July 07, 2025

It’s very easy to submit a claim online

It’s very easy to submit a claim online

Insurer: MetLife

By: DAVID YOUNG

Verified July 07, 2025

I was very happy with the speed of my…

I was very happy with the speed of my refund. It was in my checking account within days. Thank you!

Insurer: Spot

By: Susan Luginbuhl

Verified July 07, 2025

Claims processing

Everything we had to do to submit claims was made easy by the easy to follow instructions. I received quick responses and claims were processed within hours to a couple days. Checks were received soon after that. Very impressed!

Insurer: Pumpkin

By: Janet Higbee

Verified July 07, 2025

Using the spot app is easy to…

Using the spot app is easy to negotiate. Thanks

Insurer: Spot

By: James Liguori

July 07, 2025

Difficult submitting claim Maybe a refund,maybe not

Difficult submitting claim

Insurer: Embrace

By: John Golling

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