224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast Claims Processing and Auto Deposit
"I was very pleased with the FAST processing, and deposit into my bank account, of my last few claims. I am far less stressed handling my dog's medical issues when I know that Pets Best is standing behind us with highly professional and caring assistance with our medical claims. "
Wish it had been 80% and started day 1
Wish it had been 80% and started day 1
Insurer: Nationwide
By: customer
The process is straight forward
The process is straight forward. I've had no issues to date. I have 4 cats on the plan and having this insurance is very helpful and does give me some peace of mind. Thank you. Minor H.
Insurer: Spot
By: Minor Hamilton
Avoid Pets Best
Avoid Pets Best. Dealing with their claims department for my two German Shepherds is completely exhausting. Both dogs have chronic hip dysplasia and osteoarthritis. Despite their treatments being identical for over a year, Pets Best demands a mountain of repetitive medical records every single week. Their system is total chaos: • Denials & Delays: Denied coverage for simple acupuncture/B-12 injections -mentioning aquapunture according with tehm, but B-12 is free, no cost, they deneid $180/pet and took over 9 months to reimburse an Arthramid injection. • Portal Mess: Flooded with duplicate claims that suddenly drop to ZERO due to internal administrative errors. • Incompetence: My dogs see world-class vets at UC Davis Veterinary Hospital. Pets Best adjusters claim they "don’t understand" university billing systems and complain because both pets are itemized on the same statement. Shck wave treament treated as holistic with proven published scientific records increased mobility
Insurer: Pets Best
By: Elizabeth Arias Bohart
Quick to respond to claims
Quick to respond to claims. All around great company
Insurer: Pumpkin
By: Tammy
So pleased...
I had been searching and searching for Pet Insurance... Every company I found was over my budget... A friend found Nationwide Pet Insurance for me... It offers everything the others offered for a lesser price... I am so happy...
Insurer: Nationwide
By: Brenda Cowles
Customer service was very helpful and…
Customer service was very helpful and walked me through filing a claim
Insurer: Pumpkin
By: Sonia Robey
The easiness of the app. It was easy to select and understand the policy.
The easiness of the app. I
Insurer: MetLife
By: Paul Troutman