217,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,806 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

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Pets Best

14,905 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified July 07, 2025

Dog owner

This is by far the worst insurance company to ever work with. They make it virtually impossible to file a claim, their website does not allow for uploads, and they will not process claims without. The email link they send doesn't work! They are a scam and a fraud and I would cancel or not apply! All my money was wasted making them rich while I never got reimbursed except 25 dollars the first well exam. After that I've never been able to actually complete and file a claim !

Insurer: Hartville

By: Jason

Useful
Latest 1 comments
Posted: | By: Nancy Danch

THE “WORST” IS PUTTING IT LIGHTLY! Hartville ranks up there with scammers!

Verified July 07, 2025

Quick and clear claims processing

Quick and clear claims processing

Insurer: Pumpkin

By: Customer

Verified July 07, 2025

Claim reviews takes several days to…

Claim reviews takes several days to process and there should be a way to upgrade coverage during the current term.

Insurer: MetLife

By: Kyle Foster

July 07, 2025

Enrollment

Simple process to complete. Easy to review start up info.

Insurer: Fetch

By: Karen

Verified July 07, 2025

Great phone service for questions.

Great phone service for questions.

Insurer: MetLife

By: EDUARDO GARCIA

Verified July 07, 2025

I can't say enough good things about…

I can't say enough good things about Pumpkin. The ease of submitting a claim online and if you need help a customer service representative answers right away. Customer service is phenomenal, patient and caring. The claim was taken care of very quickly. Thank you again.

Insurer: Pumpkin

By: Lisa

Verified July 07, 2025

The claim process is simple and payment…

The claim process is simple and payment comes within a few days

Insurer: MetLife

By: Jerome Alessi

July 07, 2025

Do not use fraudulent company

I submitted a claim for a critical and necessary surgery—our dog had bone exposed. ASPCA Pet Insurance repeatedly claimed they never received the medical records and closed the claim. I resubmitted everything, only to be told it was now a duplicate—and they closed it again. This company is a total FRAUD. I’m cancelling my policy immediately. They cheat American consumers and jeopardize the health of our pets with their shady practices and endless runarounds. ASPCA Insurance, you are a disgrace. The worst insurance company I’ve ever dealt with.

Insurer: ASPCA

By: PV

Verified July 07, 2025

Horrible Company

I had my pet insurance through 24hour Pet Watch - they decided to no longer do insurance so they sold my plan to Hartville. I am now paying more $34.00 more and I have less coverage. Customer Service horrible! I was able to summit claims for prescription food and wellness visits but not with this company!! Do not get your insurance through Hartville.

Insurer: Hartville

By: Patti

Useful
Latest 1 comments
Posted: | By: Nancy Danch

I agree. I am informing everyone I know NOT to do business with this company.

Verified July 07, 2025

Breathing easier

Pets Best allowed us to get the necessary test done for our boy. Due to his age and having his first seizure at 7.5 years of age it was assumed he had a brain tumor. After his MRI and blood work we found that he doesn't have a tumor or underlying infection and are very grateful to the doctors and Pets Best.

Useful

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