217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Rocks!
Spot quickly processed the injury/treatment claim for Lavender. Excellent service, thanks!
Insurer: Spot
By: Andrea Henne
Clear communication from your rep
Clear communication from your rep. Made it easy to understand options and was very personable.
Insurer: Nationwide
By: customerTim
This was my first claim and it was so…
This was my first claim and it was so quick and easy. Thank you
Insurer: Spot
By: Chrissy
Twila registration
It was a great and seamless experience. We got everything we needed and explained in detail by Agent Ariel. He was friendly and very helpful in getting our Kitty insured.
Insurer: Nationwide
By: Alfredo
Awesome Customer Service
Easy to file claims and quick turnaround time!
Insurer: Spot
By: Michelle Keppy
Quick and easy claims submission and approval
I had two large claims in a row, and they were both processed quickly and accurately, and approved in under a week from start to finish.
Insurer: Spot
By: K Smith
Poor communication with customer
Poor communication with customer. It's been almost 3 months of waiting to be approved for pet insurance.
Insurer: Nationwide
By: customer
The claim process is simple
The claim process is simple, much easier than my previous pet insurance company. Glad to be with Embrace.
Insurer: Embrace
By: Donald Hall
Does this company want to provide affordable insurance or sell a bunch of other stuff?
I bought my policy when my dog was a new puppy and the company was called Petplan. The initial monthly premium was reasonable and affordable. I am glad that I had insurance because my dog ended up having significant problems with skin allergies and his liver. Accordingly, my premiums have increased (currently $177 per month). Last week, I was notified that the monthly premium will be $324 (almost $4000 per year) to insure my dog for no more than $15,000 per year (70% reimbursement, $500 deductible). How am I supposed to afford the medical bills when the insurance costs $4000? It was time to look for a different solution. Changing insurance companies means that I cannot get reimbursed for pre-existing problems, but we have the allergies and liver under control. I want coverage for things like major accidents and perhaps cancer, now that my dog is over 6 years old. I did quite a bit of reading and found companies that will provide unlimited coverage for him ($1000 deductible, 70% reimbursement) for $80 monthly. It is time to say goodbye to Fetch. My interactions with the company have been good and bad. The direction the company is taking is one that does not interest me. I don't need a pharmacy, training, treats, etc. I need coverage for my dog in the event of a disaster (hit by a car, cancer). Fetch does not seem to write policies with unlimited coverage. Quite a few other companies do. Consider whether you want to pay for all these things that are not insurance or whether you want someone to back you when the unthinkable happens--and to back you with unlimited coverage that does not demand an astronomic premium.
Insurer: Fetch
By: Mom
Very happy with Embrace processing time
Having switched to Embrace recently I was pleasantly surprised with how easy it was to submit a claim. They did a very thorough review and I received payment within a week. Very pleased. I also like how you can select coverage that fits your needs. Price is reasonable.
Insurer: Embrace
By: Lynn L