225,306+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,306 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is highly recommended!
I have been a customer for many years and unfortunately, have had several claims for multiple dogs with health issues. The Pets Best process is very easy to file claims and the reimbursements have been fair and very timely. I recommend this pet insurance to many people!
Insurer: Pets Best
By: Kate
Harry's paw
All was taken care of in a timely manner, I was a bit disappointed in the $500 deductible, but all is ok.
Avoid Pets Best If You Have A Healthy Older Pet
PetsBest basically denied in its entirety, my healthy 5-year-old cat’s annual wellness check. I pay them about $700/yr for a basic AND 90% reimbursement wellness and basic insurance policies; however, of a $190 recently submitted claim, they only reimbursed me $28. Done with throwing my money away!
Insurer: Pets Best
By: Letitia
Quick Claims Processing and Reimbursement
"I had to take my cat to an emergency clinic near my hometown in NJ over a holiday weekend. She then had emergency surgery from her regular vet, then back to emergency clinic for overnight monitoring. Needless to say, I was afraid I might go bankrupt! But I submitted my claims to Pets Best and was surprised how quickly my claims were processed and how quickly I received reimbursement. I am so happy that I signed up for the Accident/Illness option with Pets Best. "
Senior Cat Chronic Conditions
Our cat has reached senior status and has developed some chronic health problems - thyroid, heart arrhythmia, kidney function, ear infections - and he requires a good amount of ongoing veterinary care and medication to maintain a good quality of life. If it weren't for Pets Best I'm not sure we would have been able to medically provide the best care for him, but we feel very confident in his care plan and care team, and thanks to Pets Best we are able to help him enjoy life as a senior cat, which to us is priceless. Thank you Pet's Best. I tell everyone I can about your services.
Very Happy
My first claim was a little difficult, but I was trying to file for 2 bernedoodles with one invoice. After speaking to someone who worked it out for me, this last claim was a breeze! My money showed up in my account and the EOB showed up in my email in record time. Thank you!
Best Insurance Company
I have had this insurance for five years. Easy to deal with. Claims process is simple and fair. I have never had an issue. Could not be happier. I recommend to everyone with a pet.
Insurer: Pets Best
By: Albert
Very Satisfied
"I submitted a claim for Tilly that had elevated liver enzymes shown on her recent bloodwork for the Hepato meds the vet provided. She is requesting a follow-up on bloodwork to see if there's any improvement in another month or so when I will submit another claim for that procedure at that time. I was pleased that Pet's Best approved the claim and it went towards our annual deductible."
Quick Claim Processing
I’ve had Pets Best insurance for several years for several dogs. I’ve found them to be very responsive & process claims quickly.
Insurer: Pets Best
By: Karen
Best pet insurance
i’ve already given a Google review, but I would be happy to once again state how pleased I am with Pets Best insurance. Having this insurance was literally a lifesaver for my dog. We have been using this insurance for the last 4 to 5 years and in that time we've had to file an emergency claim, regular check ups, and now that my dog is elderly She is on medication and sees the vet more often. We do have the most expensive coverage however it is well worth it. My dogs medication's are all covered. Her chiropractic visits are covered as well as her red light therapy for her failing hips. If we did not have the insurance we would not have been able to keep her in a comfortable state. The medication alone is hundreds of dollars a month, but without the medication, her quality of life would be very poor. We are very lucky to have this insurance that we are able to give her the best possible care and not stress financially. The fact that the insurance covers 90% has been such a blessing. Although we do have to pay out-of-pocket, we are reimbursed very quickly and usually before my credit card statement is due I've already been reimbursed to pay the credit card. The customer service is also excellent. I would highly recommend anyone with a pet to get insurance with Pets Best insurance.