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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
Having Metlife insurance has been great. My dog Mo is very healthy, but things come up every now and then. It' very easy and seamless to send in a claim, call if I need more information, and reimbursements are quick. I feel Mo AND my finances are protected. Currently Mo is going through some tests to determine why he has inflammation in some organs. He is ok, acting like his normal self, but it's still scary. I called in to ask for clarification on some documents being requested and the customer service rep caught was so nice. After getting my name and why I was calling, she genuinely asked: "Ok, but first, how is Mo?". Not once in my entire life of calling in to insurance companies has someone asked me this. About me, my daughter, or Mo. Totally caught me off guard, I swear I teared up a little. That lady deserves 12/5 stars and a hug ⭐
Insurer: MetLife
By: KELLY WALSH
Embrace pet insurance has always worked…
Embrace pet insurance has always worked with me to ensure our dog is well taken care of and it’s very easy to submit claims through their website.
Insurer: Embrace
By: Dorina Rosario
Nice experience
The process is clear, easy, simple. The result was quick.
Insurer: MetLife
By: TINA
process was quick and easy...payment…
process was quick and easy...payment was prompt.....
Insurer: Pets Best
By: rick o
I have unfortunately had to depend on…
I have unfortunately had to depend on pumpkin instead of for many issues . The company is kind of, helpful considerate and prompt . Wish my ins was so good
Insurer: Pumpkin
By: Susan
Pumpkin is worth it!
I've had Pumpkin for a few years now but haven't needed it until a couple of weeks ago for my cat. At the end of the vet visits/stay, the bill was almost $2000, and I submitted my claims and after my deductible was met, everything was covered. The claims were all processed within a few days and the money was in my bank account soon after! It made all the difference to have that peace of mind during that ordeal and I'm really glad to have Pumpkin.
Insurer: Pumpkin
By: Alexandra
Very fast and efficient kept us in the…
Very fast and efficient kept us in the loop every step of the process Journey. Would highly recommend!.
Insurer: Nationwide
By: customer
I forgot the person name but he was…
I forgot the person name but he was very helpful
Insurer: Nationwide
By: customer
Pumpkin is always quick to review…
Pumpkin is always quick to review claims, is reasonable cost for peace of mind for pet owners. Their website is user friendly and I like they offer different type programs to fit everyone’s needs.
Insurer: Pumpkin
By: Tracy Brooks
Brody’s Battle
I had to rush my dog to the ER because he stopped eating and drinking. After hours of testing they found a blockage, after operating the surgeon discovered it was a tumor. It came back as Jejunum Adenocarcinoma, they got it out with clean margins and it didn’t metastasize. We started chemo recently and then started submitting all our bills. We were so overwhelmed with every thing but after getting confirmation that our claims would be covered I had a huge weight lifted off my shoulders. They gave us the most precious gift anyone can give us and that is TIME with our dog and HOPE that we can fight this and enjoy our boy for years to come. It has been a wonderful experience working with Pets Best!