217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Left in the dark over pet insurance
Put in for this insurance about 2 weeks ago for cat... Haven't heard back since. But they did take my money. Haven't even gotten policy in mail yet ...
Insurer: Nationwide
By: Daniel Barreiro
Carla Stevens was a pleasure to deal…
Carla Stevens was a pleasure to deal with. She was knowledgeable about the policy details and the different upgrades offered. She didn't try to sign me up for something I didn't need. She answered all my questions and was very informative. Thanks for your help 🙂
Insurer: Fetch Canada
By: Helen P Beldman
Michael was knowledgeable and easy to…
Michael was knowledgeable and easy to work with
Insurer: Nationwide
By: Jen
I just signed up today
I just signed up today. There was a monthly fee quoted, which I am fine with. However, when I submitted my first payment, there was an additional $15 "enrollment fee" added. I didn't see anything on the website that indicated that there was going to be an additional fee charged. If this fee had been clearly listed, I wouldn't have had an issue. But tacking on an additional fee is dishonest. FIGO refused to credit this fee back to me. I'm considering canceling my enrollment, since I no longer have confidence in FIGO's honesty.
Insurer: Figo
By: Elliot Spokane
The process was easy and it was usually…
The process was easy and it was usually answered within the timeline
Insurer: Fetch
By: YOLANDA
HIGHLY RECOMMEND!
HIGHLY RECOMMEND! I did much research in the pet insurance space before making a decision. I am extremely happy and satisfied with Pets Best. The communication is excellent. I am so glad I made this choice and would suggest if you are looking for pet insurance chose Pets Best!
Insurer: Pets Best
By: RG
Insurance exp with cat lily poisoning
"One of our cats was accidentally poisoned by lily pollen from a floral arrangement sent for Mothers Day. The therapy involved two vet sessions plus a couple of days of 24 hour pet ER for IV fluids. Our cat recovered completely and Pets Best paid the claim per the terms of the insurance. I am very happy with their service.
Adding pre-existing conditions that don't…
Adding pre-existing conditions that don't exist, even though multiple emails, notes, and vet notes CLEARLY never said it's pre-existing. Also, the condition is not even currently existing.
Insurer: Nationwide
By: customer
Claims were handled properly and…
Claims were handled properly and quickly.
Insurer: Fetch
By: Sharon