217,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,670 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

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Category with most reviews

This chart shows the distribution of review categories.

July 15, 2025

Pet insurance

Horrible customer service after filed a claim for ear infection. They requested pets records from Vet. Sent them. Claim denied for pets vet records same as had been sent. This happened 3 more times with me going to vets office last time with claims dept. on speaker phone with vet office clerk. Denied again. This time because of said it was pre existing. Pet had a allergy rash on leg in the past! My recommendation with Spot is Stay Away! Swithed to them from insuror to add another pet. Big mistake! You get what you pay for. I would think they spend most of their internal money on researching how to connect any past illness to being pre-existing to save them money. Of course I have canceled. Never Spot again.

Insurer: Spot

By: J Howell

Verified July 15, 2025

Kind and helpful customer support

Whenever I have an issue that needs sorted the MetLife team is always kind and helpful.

Insurer: MetLife

By: Amber Hollan

Verified July 15, 2025

Great service

Great service. Quick processing of claims. Was able to transfer reimbursement via zelle.

Insurer: MetLife

By: Adrienne Martinez

Verified July 15, 2025

Fast processing of claims.

Fast processing of claims.

Insurer: MetLife

By: Lisa Burcio de Frades

Verified July 15, 2025

Claims are processed quickly and…

Claims are processed quickly and adjustors are fair.

Insurer: MetLife

By: MARC

Verified July 15, 2025

Customer Service is easy to access and…

Customer Service is easy to access and very informative.

Insurer: MetLife

By: Pam Daniels

Verified July 15, 2025

The claims process was easy

The claims process was easy. The communication was good. The payment was fast.

Insurer: MetLife

By: Deborah Jacobson

Verified July 15, 2025

The ease of submitting claims

The ease of submitting claims

Insurer: MetLife

By: Terrence S.

Verified July 15, 2025

Super easy process

Super easy process. Just had to submit invoice and was reimbursed quickly.

Insurer: MetLife

By: BETH GOLDBERG

Verified July 15, 2025

Simplified & automated claim process

The overall claim process is simplified. Most of time, the response for the claims is less than a week. There are no surprises, policy clearly states what is covered and not covered

Insurer: MetLife

By: Moham Tummalapalli:

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